John Milligan

Silveira Chevrolet responded

Dingo, Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our team. Your trust and satisfaction are incredibly important to us. We strive to provide courteous and helpful service across all departments, and it’s wonderful to know that our efforts have made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you!

Silveira Chevrolet responded

Dear Joe, Thank you for taking the time to share your feedback with us. We appreciate all the chances we get to improve our service. We sincerely apologize for the inconvenience you experienced during your recent visit. Your long-term loyalty is incredibly important to us, and we regret that we did not meet your expectations this time. We are particularly concerned about your interaction with our service writer. Professionalism and respect are core values we uphold, and we are sorry you did not receive that during your visit. We value your feedback and would like the opportunity to make things right. Please contact Mike Brooks, the General Manager, so we can discuss how we can address your concerns and restore your faith in our service. Thank you again for bringing this to our attention. We hope to have the chance to serve you better in the future. The Silveira Chevrolet Team 707-343-8311

Silveira Chevrolet responded

Josh, Thank you for taking the time to give us a review on your experience. As much as we like hearing about people's experiences, we also want to learn from them. So thank you for giving us your honest experience. We also want to come through on our promise for a discount for being understanding, if you could call Mike Brooks, our General Manager, he will see to it that happens. Thank you once again for your valuable feedback and for choosing our dealership. We're committed to continually improving our services, and we hope to have the opportunity to serve you better in the future.

Silveira Chevrolet responded

Ryan, thank you for the amazing review. We love to read about the positive experiences our customers have with us and it lets us know what we're doing right and wrong! Thank you for being a loyal customer to Silveira's and have a great day!