Justin Jenkins

Great experience! !! Dropped my car for oil change and tire rotation and they changed my A/C and informed me that I had a canister leak that’s covered under my warranty !! Dropped my car for oil change and tire rotation and they changed my A/C and informed me that I had a canister leak that’s covered under my warranty so they fixed it and now I’m as cool as every. Thanks Justin More

by WALTERS Verified Customer Verified Customer

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The team worked well to coordinate with an off site shop to get some parts paid for. to get some parts paid for. More

by Ryani80364 Verified Customer Verified Customer

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The work was completed in good time and the service was excellent. I was pleased excellent. I was pleased More

by Dharrison Verified Customer Verified Customer

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A great place to get your vehicle serviced! Professional staff, timely service and quality work! Professional staff, timely service and quality work! More

by Lori Hood Verified Customer Verified Customer

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I had a very good experience with the sales team with price matching from another location on the model/color that I wanted. I wasn't too happy on the upselling from the finance department when the sale price matching from another location on the model/color that I wanted. I wasn't too happy on the upselling from the finance department when the sale was around and past closing time, but I understand it to some degree and I did agree to some of those options. I am disappointed that I bought a roof rack and trailer hitch, brought my vehicle in two weeks later, and those parts had yet been ordered due to the lack of communication from the front and back of house. I had to wait several days to get my vehicle, but luckily, my in-laws had an extra vehicle to spare for me to commute to work. Additionally, I was to have a detail job, which understandably was not completed after hours on the date of purchase, but was promised ine later. However, the front to back office communications fell short again, as my car was not detailed when I brought it in for my Odyssey's installations. I dirtied the floors and other areas, which I don't feel that Honda is obligated to clean, but I did expect that the window sticker residue would be gone upon my pickup from the installs. More

by BATAYLORUF Verified Customer Verified Customer

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Appreciate for accommodating my last minute cancellation and rescheduling, as well as, the quick service and rescheduling, as well as, the quick service More

by Pam Verified Customer Verified Customer

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This location is convenient right on route 5. .I was able to get an appointment for my oil change and tire rotation the next day after calling..The manager came into the waiting area and introduce .I was able to get an appointment for my oil change and tire rotation the next day after calling..The manager came into the waiting area and introduced himself and offered his assistance if we needed him. The staff just wasn’t warm feeling to me. Justin my service advisor welcomed me with a text after checking in and did explain everything that was done on my car but I didn’t get that I was important to Waldorf Honda. At checkout the young lady wasn’t warm feeling. I noticed on the counter car air freshener. I wasn’t offered one. But ask what are they and could I have one.. The check out lady said yes.. Like I maybe didn’t need it..::::After getting home I didn’t notice my 10% discount, because I’m a senior. Before the cashier automatically announced I qualified for the discount.. I automatically wiped my steering wheel after a service and it was grimy dirty.. My place maps were shifted to the side. I did get a text two days after my service from Justin to contact him, if I had any questions but I went away for the holiday weekend.: And forgot all about. Contacting him. Maybe “, I should have asked the manager for his business card. So I could contact him. Because I forgot what his name was.. More

by MARIL845 Verified Customer Verified Customer

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Justin: Thank you to Justin and his team! Thank you to Justin and his team! Thank you to Justin and his team! More

by JM Verified Customer Verified Customer

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In and out, staff is friendly and helpful. Top notch mechanics, never any issues when I make appointment. Top notch mechanics, never any issues when I make appointment. More

by TRITTHARTJ Verified Customer Verified Customer

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As always the service was excellent and the facility is always clean and comfortable thanks. always clean and comfortable thanks. More

by ZEZELLA EVANS Verified Customer Verified Customer

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