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Keith Davis
Keith Davis at Acura of Berlin
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Keith Davis

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.9
245 Reviews
4.9

245 Reviews

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245 Reviews of Keith Davis

May 30, 2024

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I recently leased my second RDX at this dealership and I couldn’t be more happier. The team there are professional and knowledgeable. I recommend this location if you’re looking for a good deal and an excel More

by KLARAMEE03
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Lucius Ulett, Tom Suchojad, Erik Brahushaj

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May 31, 2024

Acura of Berlin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Acura of Berlin are glad to have you as a customer. Eric Diaz General Manager 860-829-3787

May 16, 2024

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Keith Davis and the team of Acura Berlin has been helping me service my vehicles adequately for 3years. I have NO doubt I always be well taken care of. Thank you Mr.Davis ! More

by t.barros14
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Recommend Dealer
Yes
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May 20, 2024

Acura of Berlin responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Eric Diaz General Manager 860-829-3787

May 12, 2024

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Personal muy amable y servicio rápido. Te ofrecen café, té, agua o un snack mientras esperas por tu servicio, también si tu carro tiene alguna falla te lo dejan saber para que hagas tu p More

by NAIREL_412
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Recommend Dealer
Yes
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May 12, 2024

Acura of Berlin responded

It's great to hear that Keith was able to help you outWe aim to ensurere everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 10, 2024

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Courteous service. Good workmanship. Staff communicates well with the customer, and keeps you updated. No issues with the process. More

by rletk
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Recommend Dealer
Yes
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May 11, 2024

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

May 09, 2024

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Very attentive to keeping me informed every step of the way. Totally transparent with what is a need to do versus a nice to do. More

by MICHAEL_LONG
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Recommend Dealer
Yes
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May 09, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience, Michael! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

April 30, 2024

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This dealership was such a greatly organized and ran buisness, i would recomemmed everyone coming here even if you dont own an acura!!! More

by Semiromerovic
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Matthew Roy, Ray Lattman, Jaime Andrzeicik, Jonathan Roath, Gina Battistini, Erik Brahushaj, Claudia Dijmarescu, Adam Leach

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May 01, 2024

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

April 30, 2024

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The staff is very helpful. They always answer your questions. If you have them they recommend what your car needs and the facility is always clean. More

by Jackie
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Yes
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May 01, 2024

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jackie, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

April 28, 2024

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Being going to this dealership for over 10 years, don’t think I’ll ever find the courage to ever bring my vehicle to get service there customer service is just getting worst than ever never again More

by TROYNICHOLAS758
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Roath

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Apr 29, 2024

Acura of Berlin responded

We're sorry to hear about your dissatisfaction, but it's essential to clarify our stance. While we value your loyalty over the years, our commitment to safety and quality service remains unwavering. Unfortunately, we couldn't diagnose your vehicle due to the extensive aftermarket modifications that weren't professionally installed. Ensuring the integrity of your vehicle and your safety is our top priority, and when modifications are not done correctly, it poses risks to both. We understand this might be disappointing, but it's imperative for us to uphold our standards. If you need assistance in rectifying the aftermarket installations or have any other concerns, please don't hesitate to reach out. We're here to help ensure your vehicle's reliability and your satisfaction with our service. Eric Diaz General Manager 860-829-3787

April 26, 2024

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I thought the transaction was very smoothly. Erik the salesman was very professional and knowledgable. More

by Bob
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines, Erik Brahushaj

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Apr 29, 2024

Acura of Berlin responded

Thanks, Bob, for your feedback on your recent visit to Acura of Berlin. It's great to hear that we were able to assist you and that you had such a positive experience. Eric Diaz General Manager 860-829-3787

April 24, 2024

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I have ben to Acura of Berlin many times. The service has always been exceptional. When we are looking for our next car we will return. More

by LJBAKINOW
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Recommend Dealer
Yes
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Apr 26, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

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