Otto Ficken
Otto Ficken at Secor Volvo Cars
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Otto Ficken

Sales Consultant

Secor Volvo Cars

575 Broad Street
New London, CT 06320

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4.8
6 Reviews

Otto has lived in SE Connecticut for his entire life. His goals when helping his clients are to create the best purchase experience possible by; treating his clients like their guests in his home, dealing with them fairly, and helping them find the correct vehicle. There are many, many clients that return to him for these specific reasons. He celebrates a happy customer. There has always been a Volvo in his life from an 240 from the 80s to his current V90. His spare time is spent on a couple of activities. Firstly is restoring his 1946 wooden Hinckley sailboat. Secondly are daytrips with his elderly father.

4.8

6 Reviews

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6 Reviews of Otto Ficken

June 03, 2024

Dealership Rating
Employee Rating

Good experience. Good people. Otto was responsive and helpful throughout the process and the transaction was efficient. More

by srotermund
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

Jun 04, 2024

Secor Volvo Cars responded

We're glad to hear Otto and the Secor Volvo Cars team provided responsive and efficient service. Thanks for sharing your feedback!

May 20, 2024

Dealership Rating
Employee Rating

Best service around staff very friendly helpful and knowledgeable would recommend and will return for future services More

by ANSWER331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2024

Secor Volvo Cars responded

We're delighted to know you had a great experience with our team at Secor Volvo Cars! Your recommendation means the world to us. Looking forward to assisting you in your future services!

May 10, 2024

Dealership Rating
Employee Rating

We are very pleased with the service we received while shopping for a car. The price was reasonable and fair for the vehicle we purchased. More

by kbishel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

May 10, 2024

Secor Volvo Cars responded

We're glad to know you had a positive experience with us at Secor Volvo Cars! Thanks so much for your feedback and please don't hesitate to reach out if we can be of service again in the future!

April 25, 2024

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Employee Rating

We are very pleased with our experience at Secor Volvo. They went out of their way to find the car I wanted. More

by nancy.breault
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters

Apr 26, 2024

Secor Volvo Cars responded

Nancy, we're so glad to know you had a positive experience at Secor Volvo Cars and that our team could help you find the vehicle you were looking for. Thanks for sharing your feedback!

March 10, 2024

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Employee Rating

Great service all the way around. Everyone has been very helpful and attentive. Love my new Volvo!! More

by cthorn719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Matters , Anthony Mitchell , Tiffany Biram

Mar 11, 2024

Secor Volvo Cars responded

Hi C Thorn! Thank you for leaving us this five-star review and kind words about our service team at Secor Volvo Cars! We'll see you next time!

March 07, 2024

Dealership Rating
Employee Rating

I WOULD LIKE TO THANK- OTTO- FOR HIS UNDERSTANDING AND PATIENCE WITH ME,I HAD SELECTED TWO VEHICLES AND CHANGE MY MIND SEVERAL TIMES ON WHICH VEHICLE TO PURCHASE, HE WAS A GENTLEMAN AND A CREDIT TO SECOR More

by bmbdet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Secor Volvo Cars responded

We're so glad to know that Otto, Anthony & Steve were able to assist you throughout your car-buying journey here at Secor Volvo Cars. It's wonderful to hear that our team's patience and knowledge made a positive impact on your experience. Enjoy the new ride!

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