William Albro
William Albro at Flood Mazda
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William Albro | Page 14

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
141 Reviews

Languages Spoken

English English

4.8

141 Reviews

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141 Reviews of William Albro

April 21, 2021

Dealership Rating
Employee Rating

This dealership is phenomenal. Excellent service throughout the entire facility. I was very satisfied with my visit and will happily come back again when needed. More

by noahpangelinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Apr 22, 2021

Flood Mazda responded

Thanks Noah. Glad that you love the service here at Flood Mazda. Thank you for the positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 20, 2021

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Employee Rating

This place is wicked wonderful. From the sales department to the service. When I lost all hope of getting a new car back in 2019. The salesman( old Jason and current Jason) and Cody at Flood Mazda helped me. More

by Tanny1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Jason Palmari, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Apr 22, 2021

Flood Mazda responded

Awesome Review!!!!! Thank you so much for recognizing our team here at Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 15, 2021

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The folks at this dealership have always done an outstanding job and have gone above and beyond to make the customer happy and meet their expectations. From making the appointment that works for me More

by PMPETRARCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Apr 19, 2021

Flood Mazda responded

Yes, this is truly a great review. We are glad our service team always takes care of you and look forward to working with you for all of your automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 18, 2021

Dealership Rating
Employee Rating

I have been a steady customer for about 12 years and I have no complaints! I just purchased my 4th vehicle and I love it! Nick and Cody were great, thank you! The service department has always been straig More

by DianeG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Joaquin Pangelian, Bruce Hanson, Jason Palmari, Steve Furtardo , Deanna Higgins, Alyssa Johnson, Nick Maiello

Feb 18, 2021

Flood Mazda responded

Awesome Diane, It was great working with you again. I'm glad I could take care of everything over the phone with you. I'm glad that you love your new wheels!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

January 06, 2021

Dealership Rating
Employee Rating

Best experience I have ever had in servicing my car. Great communication along the whole process, including a video showing the troubled area of the car, and an explanation of what should be done. Not More

by levonk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Jan 08, 2021

Flood Mazda responded

This is what we love to hear. Thank you so much for taking the time to write such a great review. We love that you love it here. Transparency is the key. It's important to help our customers visualize everything so that everyone is on the same page and knows what to expect. We look forward to working with you in the near future and taking care of all of your automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 14, 2020

Dealership Rating
Employee Rating

the windshield wiper blades came apart again. I recommend stocking more reliable blades. They fell apart with the first use. Otherwise staff and service are great. More

by KGAYNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Dec 17, 2020

Flood Mazda responded

Thank you for the feedback. I brought this to the attention of our Service Manager Bill. He should be reaching out to you shortly. All the best, Flood Mazda

November 30, 2020

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Employee Rating

Everyone at the Mazda service department were professional and accommodating to my schedule. Polite and friendly staff at the Mazda service department meeting all my needs. The labor work was e More

by KPETIT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo, Anthony DeAngelis, Justis Noka , Zach Albanese, Deanna Higgins, Alyssa Johnson

November 26, 2020

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Employee Rating

Very accommodating service department. They listened to my concerns about servicing my antique F150 and did exactly what I asked of them, although I am sure that it took a little more time. More

by D Pack
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Nov 30, 2020

Flood Mazda responded

This is what we like to hear. We are glad that everything turned out the way you wanted and look forward to working with you in the future. All the best, Team Flood Mazda

October 24, 2020

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Employee Rating

so i have been going here since 2013 i purchased my car from them i have all my cars go here for oil change, repairs they always go above and beyond steve in service is fantastic always making sure i am we More

by ANNM129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins, Alyssa Johnson

Oct 24, 2020

Flood Mazda responded

This is a great review. Thank you for your continued patronage as well as sharing with other potential customers what to expect when you come to Flood Mazda. We look forward to taking care of all of your future automotive needs. All the best, Team Flood Mazda

October 16, 2020

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Employee Rating

All of the work that needed to get done got done. They even fixed a loose pipe that I did not previously know about. I do not have any reasons at all to complain. More

by MUSINSWIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson, Steve Furtardo , Deanna Higgins

Oct 16, 2020

Flood Mazda responded

Thank you so much for taking the time to leave us such an honest review. We appreciate the time you took to write and look forward to servicing all of your automotive needs in the future. All the Best, Team Flood Mazda

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