Erinwood Ford

Grate, professional and easy service. Lukasz was friendly, professional and knowledgeable. Quick transaction and vehicle delivery on time as promised. Lukasz was friendly, professional and knowledgeable. Quick transaction and vehicle delivery on time as promised. More

Thank you Martin Menzies, Graham Townsend, Brad Cruickshank And Ali Sharafeldin for making the car buying experience easy! Cruickshank And Ali Sharafeldin for making the car buying experience easy! More

Great service and follow up from Luke and Dave Raymond. The entire process was simple and easy! Sincere thanks The entire process was simple and easy! Sincere thanks More

They were easy to deal with and delivery of truck was in good time. Communicate well on delivery timing. good time. Communicate well on delivery timing. More

Great friendly staff Knowledgeable and willing to answer all my questions Very patient with me all my questions Very patient with me More

This place with awesome people. I am really happy with my purchase. Thank you Mark I am really happy with my purchase. Thank you Mark More

This is the second vehicle I have purchased from Martin Menzies, Graham Townsend and Matt Trueman at Erinwood. They are super easy to work with and made the car buying process easy and made it easy to see Menzies, Graham Townsend and Matt Trueman at Erinwood. They are super easy to work with and made the car buying process easy and made it easy to see exactly what I was paying for. Adam Pellegrin was easy to work with in the finance department, he never made me feel pressured to spend more money on warranties or service. More

Bad customer service from service rep. No technical knowledge of cars they sell. Tried to bring my shelby for warranty work to correct oil leak. Could not tell me how long it would take, w No technical knowledge of cars they sell. Tried to bring my shelby for warranty work to correct oil leak. Could not tell me how long it would take, what is involved to do the work, and if anyone is available to look at it. They expect me to leave the car with no answers and with no expectation how long and when it would be looked at. They don't like to do warranty work. Only chargeable repairs. What happened to dealers' service? I guess I have to call Ford Canada to get help with a new car they don't know about. I thought they were a Ford Performance dealer. Reply to owners reply on google, I had not purchased my GT500 from here. As per no availability, I ordered it from another Ford Performance dealer. I still wanted to do business with Erinwood. So I came by for some guidance on my oil leak. The gentleman at the service counter yesterday was not open and welcoming. I explained my issue and wanted someone technical on how they would diagnose the issue and also recall campaigns. The only answer I can get was the car has to come into the shop first. I wanted to know a method of procedure before leaving the car and not knowing roughly how long it will take. I paid well over $100k and just wanted more direction from the service rep or someone else knowledgeable. I work in the service field and always provide the customer a MOP. I have three other vehicles from other manufacturers, and this was the first time I got treated like this. I wasn't asked for my car info or personal info. At the end, I said thank you for your help and walked out with no response from the rep. I'm guessing my business is not worth it to them. More

I lease my F150 every 3 years with Chevon Jackson. He is very friendly and knowledgeable. It was great doing business with him once again. I highly recommended him. Thanks He is very friendly and knowledgeable. It was great doing business with him once again. I highly recommended him. Thanks More

Excellent service by Dave and awesome overall experience in delivery of our new Ford vehicle. Thank you Dave, Raj, Adam & Carol! in delivery of our new Ford vehicle. Thank you Dave, Raj, Adam & Carol! More