James Sullivan provided outstanding service as my salesman in the purchase of my new car from Tulley. He was helpful, accommodating and not pushy at all. I appreciated that the dealership made an appt for me to test drive the car as I was driving from 2.5 hrs away. I would recommend buying a vehicle from this dealership!

Great service with good flexibility on price. Detailed and fueled up the car prior to taking it off the lot

There were two very different experiences involved in the purchase of my bmw 430xi convertible. The sales experience, dealing with the internet sales team started off well with Alex. Chris Olsen handled negotiations for my trade in and purchase price. The negotiation process was without a doubt the most difficult and least transparent in all my car buying experience, including many with BMW. However, I really liked the vehicle and chose to overlook the many challenges and difficulties. Financing and Delivery: this was truly the 5 star BMW experience. The vehicle is leased was perfectly detailed and waiting for me inside the Manchester showroom. My finance manager, Brittnie was the kindest, most genuine person you'd ever want to deal with. She made the finance process fun! Next came time with Jared, a BMW Genius Advisor who walked me through every aspect of the vehicle and got me ready to roll. Overall, an exceptional experience. However, my overall rating of Tulley must reflect how unpleasant the sales process was. Sales needs to adapt to go from good to great. The finance and delivery processes are already there

James Sullivan, our Sales Client Advisor, was very personable and extremely knowledgeable. He answered all our questions with great ease and made the whole process of buying a new vehicle very easy and stress free. Brittnei Curley, the Business Manager, was very friendly and helpful and answered all our financial questions with effortless expertise. Our experience at Tulley BMW of Manchester could not have been better!!

Kathleen Rand went above and beyond to find the perfect X3 for me! Thank you for staying late and making it all happen!

Excellent buying experience. James Sullivan was great in all respects. He was patient with my buying process, explained everything without sales pressure and worked with me on a very fair price.