Very smooth process. Viviana & Mark were very responsive and accommodating and fast. They were very transparent throughout the transaction. Everything they said they would do they did. I highly recommend them.
My good experience was due to my kind, honest, involved service advisor, Kevin Nagle. He stayed in communication with me while my car was being serviced by texting. He responded quickly to my texts and calls. He helped me navigate a complicated service appointment.
She's the reason why I bought my first Mercedes in a heartbeat, with no hesitation. She was extremely patient with me and my family even though they were way past closing time. She also helped me to get a great deal! I'd recommend her to my friends and family.