5 Great, service. All good. On time good service did what they said they were going to do everything was the way it was supposed to be

He is attentive, friendly and makes sure I get what I need Jason is great

Fabian took really good care of me and my vehicle. Fabian took really good care of me and my vehicle. He made sure that I was aware of everything.

John and staff were helpful. There was no pressure. I bought a car. John followed up with me this morning to see if I needed anything or had any question about the car.

Normally, I get great service from Findlay Nissan, but my last visit fell short. I want to emphasize that my service advisor did everything she could to help. The issue was a lack of communication between the shop and the advisor. The technicians failed to inform her that they were out of transmission fluid, requiring someone to be sent out for two additional quarts. As a result, a simple service took four hours. When my SUV was finally returned, the interior smelled strongly of grease, and there were oily hand prints inside and out. To make matters worse, my driver’s door was opened into something, leaving minor damage along the edge. The service advisor was very apologetic and did her best to clean the vehicle, and the service manager came out to address the door damage, but the overall experience was very disappointing.

I have no issues with the service department. They are all helpful, professional and friendly. But my favorite person to deal with is Christy. She’s awesome! She takes the time to explain the breakdown of what’s critical and considers the customer’s finances.