Finch Hyundai
London , ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Friendly staff and service department. Jay Jackson was helpful in accommodating a test drive for us Jay Jackson was helpful in accommodating a test drive for us More
It has been almost a year since I purchased a vehicle from Finch Hyundai in London, Ontario, and unfortunately, I'm still facing unresolved issues. The car was supposed to come with all-season tires, but from Finch Hyundai in London, Ontario, and unfortunately, I'm still facing unresolved issues. The car was supposed to come with all-season tires, but they were missing upon delivery. Despite my repeated attempts to resolve this issue with the dealership, I have yet to receive a satisfactory solution. It feels like they're just stalling and brushing me off. It's disheartening to see their lack of concern, especially since it's a used car purchase. A complete letdown. More
My husband and I both bought our vehicles from finch in 2015 and 2016. My husbands truck had rusted out and he took it to finch because it was under warranty. They declined to fix it telling my husband t 2015 and 2016. My husbands truck had rusted out and he took it to finch because it was under warranty. They declined to fix it telling my husband that he missed one service. We did not miss any service and after 4 trips to your lot he was sent an email stating they were not going to fix it under warranty. 3 months later my car started to rust on the bottom near the door. After numerous trips to your lot they sent an estimate and again we received a email stating that we had missed service on my car as well which was a total lie as I keep track of everything. When that excuse didn't work they sent an email stating where the rust was wasn't covered. We have always bought our vehicles from Finch but my husband just bought a brand new truck from Chevrolet and I will be replacing mine at the end of July but I will not be buying from you as well. You have lost two sales and numerous clients and friends being told about Finch. When we bought our vehicles they would bend over backwards to help us any way they could but after this time you have done nothing but give us the run around. I really hope that your sales show how bad Finch treats their return customers. More
When I purchased my 2019 Genesis G70 from Finch Hyundai/Genesis London in London, Ontario, back in 2021, it had a dent on the right rear quarter panel area. As part of the deal to purchase the vehi Hyundai/Genesis London in London, Ontario, back in 2021, it had a dent on the right rear quarter panel area. As part of the deal to purchase the vehicle I was told that the dent would be taken out. The dent was taken out poorly but the dealership was of no help to me after that and I left it alone. I was told that because I bought the car as certified pre-owned from Genesis, they couldn't do anything else about the problem. Three years later, there is rust forming around the hole they drilled in my car to make the dent repair. They are taking no responsibility for the damage. First I was told that the hole was from rust proofing (there are no holes drilled into the car for rust proofing, this is the only hole) and after that the excuse was that the car was purchased three years ago and there is nothing they can do. The car is rusting because a hole was drilled into it and no kind of anti-rust or paint was used to cover up the exposed metal. I have never written a negative review for any company or organization before but felt that I had to write one here, that's how poor my experience has been with this dealership. I highly recommend avoiding at all costs and doing business elsewhere. Attached a picture below of the damage. More
This place is the nicest, friendliest, and professional dealership. Everyone was so helpful! We were very lucky to be able to deal with Sam as our sale consultant. He is extremely knowledgeable, friendly, dealership. Everyone was so helpful! We were very lucky to be able to deal with Sam as our sale consultant. He is extremely knowledgeable, friendly, fun, and honest person!! I am very happy that I purchased my vehicle here!! More
Thanks and blessings to you Moe and all the Finch Hyundai Team for your time, wisdom, patience, and inspiring! Bracken/Laura/Heather/Clint/Sean and each one of you! It has been a rewarding journey and we fou Team for your time, wisdom, patience, and inspiring! Bracken/Laura/Heather/Clint/Sean and each one of you! It has been a rewarding journey and we found the right car, and I am at utter joy and grateful! Keep sharing your gifts in service to building our resilient and sustainable communities! Keep the great works entrusted and God bless our Finch Hyundai Family & Friends! Take care of yourselves and one another in continuation of humble , purposeful and great beginnings! More
Had a great experience with Ashley Townsend! She was patient, understanding and very transparent through the entire process. She made choosing a new car enjoyable and stress free - would highly She was patient, understanding and very transparent through the entire process. She made choosing a new car enjoyable and stress free - would highly recommend! More
Had an amazing experience financing our first car! ! Ashley Townsend could not have been more helpful! This was an amazing experience and I could not recommend purchasing a car here more!! ! Ashley Townsend could not have been more helpful! This was an amazing experience and I could not recommend purchasing a car here more!! More
Sam is an absolute legend! Patient, caring, kind, funny, knowledgeable, thoughtful. I mean I could go on about how amazing Sam is but I think you get the point. My wife and I a Patient, caring, kind, funny, knowledgeable, thoughtful. I mean I could go on about how amazing Sam is but I think you get the point. My wife and I agreed, We will never buy a car from anyone else. Thank you so much Sam. It has been a pleasure getting to know you and we hope that we can hang out outside of buying cars lol.. More