Harris Oceanside Chevrolet Buick GMC
Parksville, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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March 16th 2024 we purchased a 2018 GMC Terrain from Harris Oceanside. Of course we were excited so we went for a drive with it just after leaving the dealership. We drove to Dashwood, as we arrived at Harris Oceanside. Of course we were excited so we went for a drive with it just after leaving the dealership. We drove to Dashwood, as we arrived at our destination we noticed an awful smell coming from the SUV along with smoke coming out of the tailpipe. Being that we just bought this car from what we thought was a reputable dealership we weren't to worried, we continued on our way. The next morning when we turned the car on the dash light up like Christmas as well as an alert telling us there was no oil pressure. We checked the oil and the car was bone dry, where did the oil go we wondered?..as there was none on the ground. We went to the store and immediately put oil in it. It seemed to run better so we continued on with our day. Shortly after we started driving the check engine light came on again, at this point we called and booked an appointment to have our car looked at. We brought our car in on April 4th 2024, we were told that day that the engine of our car was blown and needed to be replaced. Unfortunately since we only had the car for 2 weeks the warranty won't cover the engine, warranties only start 30 days after purchase. We were told to speak with the sales manager. After talking with the sales manager (Leif Peek), we were told they would hold the car there until our warranty starts on April 16th 2024 and they will then put a warranty claim for our engine and fix our car. Once our warranty starts we would also be able to take advantage of our rental car coverage also. In the mean time Leif had given us a loaner car for 2 weeks that he had put demonstration plates on to help us out. Little did we know this is illegal, demonstration plates are only valid for 3 days. We ended up getting pulled over on April 13th 2024 and the loaner vehicle and license plate were impounded, luckily we weren't fined for driving with an illegal plate and no insurance. After speaking with Leif about this he ensured us he would fix everything and get us another loaner on Monday April15th 2024. Monday comes around and Leif has changed his plan of action and now he insists on selling us a second car for $800 a month instead of fixing our car that we love and only pay $500 a month for. After Leif was trying to convince us for 2 days that this is a great idea we finally made it very clear we are done talking about this and just want our car fixed or our money back. Now Leif tells us the car will be fixed under warranty and to talk to the service department, which I did and the work order for our car is not active and no parts have been ordered. We had to rent a car, we tried to us our warranty and it was denied. We now have a $27,000 loan, a car with a blown engine, a rental carl we are paying $110 a day for with absolutely no answers from Harris. DO NOT BUY A CAR AT THIS DEALERSHIP More
I've purchased several vehicles from this Dealership. I've always received exemplary service. I was very impressed with the knowledge, customer service and care from Richard Allen. He made sure that I wa I've always received exemplary service. I was very impressed with the knowledge, customer service and care from Richard Allen. He made sure that I was taken care of through all the aspects of my purchase. The team at Harris Oceanside is top notch and I will proudly recommend this Dealership to anyone. More
I just want to express our huge disappointment about dealing with Harris Oceanside GMC in Parksville. We had a written agreement about a 2024 GMC Canyon AT$ including a trade in Of our Mercedes Benz. We dealing with Harris Oceanside GMC in Parksville. We had a written agreement about a 2024 GMC Canyon AT$ including a trade in Of our Mercedes Benz. We even made a down Payment. Since they could not get the 2023 we later even agreed on paying $ 850 more for the 2024 model. Several times we were assured that the deal stands even though it took longer to get the new vehicle. Finally after waiting 8 month we were told to come and take delivery of the new truck. After almost two hours of talking , showing and test driving the truck we were told that they would not hold on to the agreement and we would have to pay around $6000 more than we had agreed on. This is a very dishonest business attitude to say the least. Since it was gone 3 days later I cane only assume they already had a customer who did not want to wait and paid more, maybe with financing instead of paying cash so they could make more money. For us it was the worst experience we ever made doing business. I am just sorry, that I have to click one star here so I can post this More
Dealing with Harris from beginning to the end of our new C8 order was excellent. Without any reservations we can highly recommend everyone we dealt with at the dealership. Would particularly like to thank R C8 order was excellent. Without any reservations we can highly recommend everyone we dealt with at the dealership. Would particularly like to thank Richard and Matt in the sales department and Annie in the business office. We love our new C8! More
Staff were extremely friendly and knowledgable. Annie in financing was a pleasure to deal with. No pressure and found the deal i was wanting Amanda was like dealing with an old friend. Annie in financing was a pleasure to deal with. No pressure and found the deal i was wanting Amanda was like dealing with an old friend. More
Friendly, helpful, and reasonable. Excited about my purchase and felt supported by the team at Harris. Excited about my purchase and felt supported by the team at Harris. More
"Evy" was the sweetheart that handed me the keys to my beautiful new Chevy Silverado. She thoroughly reviewed and set up the onstage package and Bluetooth. She fueled up a full tank of gas and she als beautiful new Chevy Silverado. She thoroughly reviewed and set up the onstage package and Bluetooth. She fueled up a full tank of gas and she also took the photos of a very happy customer 😀 More
We originally came in looking for a vehicle that would work for our family. Mike was able to step in, and was very accommodating during our search with multiple vehicles and spent lots of time with us. Th work for our family. Mike was able to step in, and was very accommodating during our search with multiple vehicles and spent lots of time with us. Thank you Mike for being so patient! I also want to thank the Team @ Oceanside for making things happen so we were able to drive away with confidence in our purchase. I will be back to Oceanside for my next vehicle. More
Amanda is very helpful and knowledgeable! Will refer her to friends and family that are in the area! Will refer her to friends and family that are in the area! More
Micheal worked hard to get us our vehicle. Took some time but he made it happen. Took some time but he made it happen. More