Kelowna Chevrolet

I recently visited the Chevrolet dealership in Kelowna, BC, for a check-up on my vehicle's ball joint, which was still under warranty. From the moment I stepped in, I was impressed by Dustin Zeeb's profess BC, for a check-up on my vehicle's ball joint, which was still under warranty. From the moment I stepped in, I was impressed by Dustin Zeeb's professionalism and expertise. He handled my service with the finesse of a seasoned veteran. His thoroughness and adept management of the extended warranty process reassured me. While my car was being attended to, I had the pleasure of interacting with Mason Eng, who assisted me in picking up some hub covers that I had previously ordered. I was thrilled to see my custom American Muscle wheels restored to their former glory with the replacement hub covers. The original covers had become rusted over time, and the new ones breathed fresh life into my wheels. To my surprise, the service on my vehicle was completed in record time, and I received a call informing me that it was ready for pick-up. However, upon inspection, I discovered that the hub covers were not the correct size—they protruded nearly 2 inches from the center of the wheel, giving my 2021 Tahoe an unintended resemblance to an '89 Ford. Despite feeling embarrassed after receiving such stellar service, I contacted Dustin to address the issue. Dustin handled my concerns professionally and courteously, swiftly taking charge of the situation. By the following Monday, Scott had contacted me to ensure they were working diligently to rectify the error. Throughout the process, Scott kept me informed, even while awaiting American Muscle's responses. Despite American Muscle repeating the same mistake, the team at Kelowna Chevrolet quickly rallied to find custom hub covers that matched the originals. Their dedication and efficiency throughout this back-and-forth were commendable and helped alleviate stress for my family and me. I must tip my hat to the entire team at Kelowna Chevrolet for going above and beyond to ensure customer satisfaction. Their service and parts department truly represent the pinnacle of automotive excellence, inspiring confidence and loyalty. Additionally, my experience has piqued my interest in exploring Kelowna Custom, as the vehicles I saw showcased their impressive craftsmanship. Although it may require a bit of a drive, I am more than willing to travel the extra distance for the unparalleled service I found at Kelowna Chevrolet. After embarking on our 11th cross-country journey with vehicles covered by Harley and Chevrolet warranties, my family and I encountered numerous merchants. Still, the calibre of service provided by Kelowna Chevrolet has remained the same. Congratulations on a job well done! In today's world, it's truly refreshing to encounter such dedicated individuals. Nick, Flo, Alizée & Miles More

I always bought ford trucks for the company, he’s the reason why we switched to Chevrolet. Specifically Kelowna Chevrolet. reason why we switched to Chevrolet. Specifically Kelowna Chevrolet. More

I had been in the market for a new truck for the past 6 months and when I arrived at Kelowna Chevrolet, I felt that this was going to be the one. On a busy day, Logan took the time to discuss my needs wit months and when I arrived at Kelowna Chevrolet, I felt that this was going to be the one. On a busy day, Logan took the time to discuss my needs without pressure and found the perfect vehicle for me. He is knowledgable of the product and and takes a relaxed and personalized approach. More

Great experience from the start, chatting with what I thought was a bot, to talking with Robin, who was very knowledgeable and fun to buy my truck from. 5 star professionalism. thought was a bot, to talking with Robin, who was very knowledgeable and fun to buy my truck from. 5 star professionalism. More

Great service from sales team and finance department. Purchase was quick and easy. Got exactly what I asked for..Will definitely purchase vehicles from them in the future! Purchase was quick and easy. Got exactly what I asked for..Will definitely purchase vehicles from them in the future! More

Zach was fantastic to deal with. I had reached out to numerous dealerships for vehicles that had my interest, and Zach from Kelowna Chevrolet proved to be the most competent and comm I had reached out to numerous dealerships for vehicles that had my interest, and Zach from Kelowna Chevrolet proved to be the most competent and communicative. He made every effort to make the deal happen on my terms while not putting any undue pressure on me as a buyer. I am pleased to have bought a vehicle through Zach at Kelowna Chevrolet. The truck was wonderfully detailed, and the dealership replaced all older/worn parts on the vehicle free of charge. Very satisfied with my purchase. More

Very responsive and absolutely no pressure. Steve Urintsov was extremely helpful in helping me find the perfect vehicle within my price range. The dealership has a very relaxed atmosphere, love Steve Urintsov was extremely helpful in helping me find the perfect vehicle within my price range. The dealership has a very relaxed atmosphere, loved the music playing in the showroom. All around the vehicle buying experience at Kelowna Chevrolet was very positive. No pressure and made me feel very relaxed. I definitely highly recommend this dealership. More

I would like to thank Steve Parker for his professionalism and support with the purchase of my new Vette! He was exceptional with his ability to ensure all of my requests and needs were handle professionalism and support with the purchase of my new Vette! He was exceptional with his ability to ensure all of my requests and needs were handled seamlessly and immediately! This was an awesome experience and I intend on purchasing there again in the near future. Jason Wandler and Joel were also involved to ensure everything had met and exceed my expectations, which was appreciated...as many of my previous transactions elsewhere were quite the opposite. Once I bought from other stores I never heard from them again!? Kelowna Chevrolet isn't like that at all and is a first class organization! Do yourself a favour and go in a see the team at KC, I know you'll be impressed! Thanks again! More