Back

Lexus of London

London, ON

4.9
3,599 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests. Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation. Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts. Sincerely Chris Pinelli General Manager
Contact Dealership

1065 Wharncliffe Rd S

London, ON

N6L 1J9

Directions

By Type

Showing 3,599 reviews

May 09, 2024

Our experience at Lexus of London was friendly and very professional. Our sales agent, Lisa, was most helpful in finding the best vehicle for us. She was most helpful and did not any way pressure the sale. More

by Keith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Heather was friendly and professional as she checked the vehicle in. After a short conversation about my winter tires not having rims, as of yet, she volunteered to provide quotes for a set. Thanks for bein More

by Steve Haagsma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Liang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

It’s was so much good of the experience I had at this location expert people it was there I did love the way they treat me and I never stop to recommend to all friends and family about the Lexus dealer s More

by NAZAR Youkhana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Cohen
May 05, 2024

I waited for service to be completed, was completed in time promised by service rep. the waiting very clean and functional. amenities were good More

by LexusLover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Everyone at the dealership from salesman, SHAWN LONGWORTH, was helpful and accommodating. They are very organized, which I value. More

by kateb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHAWN LONGWORTH
May 02, 2024

This Lexus car we have recently purchased is our firth (5) Lexus vehicle. We have owned other makes of vehicles in the past but it is the Lexus models, their reliability and options along with the suppor More

by PVJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Shearsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Cohen, Lauren Mouliakis, Mara Sesink
May 01, 2024

Jillian was amazing! Very personable and professional. We would recommend Lexus of London to anyone looking for a new luxury vehicle. More

by alexenecornelius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Clean and spacious store,free coffee,comfortable waiting area and beautiful efficient staff , Especially the staff member named Lisa More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Rick is a great guy to work with, for real! . He’s professional and easy to get along with. Your every question will be answered, nothing will be left to mystery and you will feel fully inform More

by Kat
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Jillian was very friendly, patient, gave me more time and consideration I felt I was entitled to, being that I was buying a 'used vehicle' where the margins were perhaps thinner. I felt like a valued custome More

by herecomesryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Rossini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...