Sherwood KIA
Edmonton, AB
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167 Reviews of Sherwood KIA
STAY AWAY! !! Well…..this is now my third review on this garbage dealership. Not only is their service department complete garbage, the finance manager Manny !! Well…..this is now my third review on this garbage dealership. Not only is their service department complete garbage, the finance manager Manny is quite possible one of the biggest liars I’ve ever met. He sold us a used VW Tiguan with the promise….PROMISE…that it would be worth what we paid a year later to trade it in; well we just went to trade it in and the vehicle depreciated by $15,000. That’s some strange math if you ask me. The service department repaired the tire that they sold us with a slow leak at no charge, which was nice minus the fact that it was a side wall repair which is illegal and dangerous. I’m grateful the tire only went flat in my garage and didn’t blow out with my child in the car and Sherwood Kia have that on their hands. If you haven’t read my previous review of this garbage company I would like to add they told us we were being given the friends and family treatment because we were referred by someone they highly respect and deal with often. Sherwood Kia must HATE their family because I certainly to lie to and put my families lives at risk. Simply put, you’d be better to put wheels on a cardboard box and drive that than buy anything from this dealership. More
Sherwood KIA are absolutely amazing! ! Amin, Scott, Michael, Moe and Valerie went above and beyond during my purchase of a Kia Forte LX. I can’t thank them enough for how smoothly and qui ! Amin, Scott, Michael, Moe and Valerie went above and beyond during my purchase of a Kia Forte LX. I can’t thank them enough for how smoothly and quickly the whole process went, at the same time giving me an exceptional product at an exceptional price. They are such nice people to deal with. I HIGHLY recommend you visit them to purchase your next new or used vehicle. It will be the best move you ever make buying at Sherwood Kia. Again, thanks all for such a great experience. Darcy Windjack More
I would like to recommend Dan for his expertise in dealing and helping us get my dream truck ! He’s such an asset to the company! Good job and keep up the good work! dealing and helping us get my dream truck ! He’s such an asset to the company! Good job and keep up the good work! More
We got a 2021 qashqai from here. It is a good vehicle, but the rep switched and baited us. He changed the payment terms without letting us know. Just beware. They also checked It is a good vehicle, but the rep switched and baited us. He changed the payment terms without letting us know. Just beware. They also checked my partner's credit 4 times, and now it's flagged. I am unsure how many times they checked mine. Their behaviour is disgusting and malicious. the financial manager called and said he would help, but after a long phone call, he did absolutely nothing. waste of time and money. if you need a loan and have credit issues. DO NOT GO HERE. they will offer to help, but in the end, they will just make it worst for you. More
Absolutely fantastic, everyone at the dealership was fully engaged and provided full support on everything we asked for. Highly recommend taking a visit when searching for a vehicle. fully engaged and provided full support on everything we asked for. Highly recommend taking a visit when searching for a vehicle. More
I needed my automatic window switch replaced as mine was working intermittently. The service advisor, Laurie, was absolutely wonderful. While I knew I was there for a vehicle repair, Laurie kept the convers working intermittently. The service advisor, Laurie, was absolutely wonderful. While I knew I was there for a vehicle repair, Laurie kept the conversation friendly, while still professional. She is an asset to the company. Although Laurie was “doing her job”, I like to refer to her as my friend. Oh yeah, the service was great too! 🙂 More
Great customer service today from Sheldon and team. Sheldon checked me in and out and went over everything with me on my service inspection. Good experience. Sheldon checked me in and out and went over everything with me on my service inspection. Good experience. More
Excellent customer service Fair trade Honest & reliable Explains everything willingly Overall great experience and will be returning:) reliable Explains everything willingly Overall great experience and will be returning:) More
Had 2 Kia Sedona in 6 years with blown engines lost about $ 15000 on the first one and have 163000 km on a 2017 Kia Sedona that had all the proper maintenance had only $4800 left owing on the loan and about $ 15000 on the first one and have 163000 km on a 2017 Kia Sedona that had all the proper maintenance had only $4800 left owing on the loan and engine blew again. Was told it would cost $24000 for Kia to replace an engine. Was told my Van was now only worth $3000 and I would have to cover the $1800 left owing plus the cost of the used sportage I was looking at. Was made to feel like they were doing me a favour. No help from Kia for the blown engines in either van. Will never buy another Kia product again. Had been a customer of Kia since 2004 was my 5th Kia. Never Again! More