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Waterloo Ford Lincoln Sales

Edmonton, AB

4.5
325 Reviews
Call Dealership (780) 423-4330
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11420 - 107th Avenue

Edmonton, AB

T5H 0Y5

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325 Reviews of Waterloo Ford Lincoln Sales

May 02, 2024

Crooks! The worst I've seen! Amit, Sully, Martin, Tim, Hussain have zero integrity! If I could choose less than 1 star I would. Stay away from this dealersh More

by vcelliott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
amit
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May 02, 2024 -

Waterloo Ford Lincoln Sales responded

I'm sorry to hear about your negative experience. Your feedback is valuable, and we take it seriously. To address your concerns effectively, please reach out to us directly at msong@waterlooford.com. We are committed to resolving any issues you may have encountered. Thank you for bringing this to our attention.

Helpful
April 30, 2024

Darrell was very attentive to me and the service of the car. He explained the alignment issue were and had the car handling as when it was brand new. More

by gwalker1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Goodall
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Helpful
April 25, 2024

I find the dealership friendly but I’m not impressed with some aspects of service More

by Ghill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Digness
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Helpful
April 23, 2024

Amazing service very honest and straight forward. Very knowledgeable about the products,a pleasure to deal with More

by cruthers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Anagnostou very nice and professional, Ron Bergoine
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Helpful
April 22, 2024

Courteous, efficient, prompt and friendly always willing to go the extra mile. Very impressed with Kelvin and his assistance. Kept me informed throughout process, explained everything. More

by Shirley.rechlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
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Helpful
April 20, 2024

Sales Manager sent me an email, and I replied but never heard back. That doesn’t sound like customer service to me More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Bergoine
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Helpful
March 18, 2024

we are pleased with our purchase ,with the sales team (Sully Khan ) and David Dunlop . More

by adletwinetz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sully Khan
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Helpful
February 20, 2024

Our service advisor is very helpful! Explains what had to be done and kept us informed! More

by mpratt975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marni Hartley, Anastasia Goddard
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Helpful
February 19, 2024

Excellent and transparent service. I would highly recommend them as your next service or sales choice. More

by cindylynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Digness
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Helpful
February 18, 2024

Marni provided excellent customer service and is always a pleasure to deal with. Fast service! More

by Darryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marni
Report | Print
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