Murray knows two things about me 1st I needed a low mileage car quick because after 2 years off work do to a disability from Stage 4 Colon and Liver Cancer I am trying to work again. 2nd - I have another car but it gets low gas mileage. I have waited over a month for him to ship me the title. Instead all I get is over the phone lies. He's either lazy, doesn't care about my situation, trying to commit fraud or all of the above. He's totally useless. And he is the GM of the dealership. What a joke. I have news for them I want my title. It best show up quickly. I can write reviews all day long! I don't appreciate being lied to over, and over again. If this was a legit business, I wouldn't be having this conversation. Don't buy a donut from this dealership, let alone a car. Bbb, Dmv and others have been alerted about this company. In my state, it is illegal to posses a car such as this with expired plates. Yes they had expired plates from a year ago when I received the vehicle. No title means I can't get temp tags either. So the car sits in my driveway, it's absolutely useless to me. 8995.00 plus 1500 to ship. I'm a pissed off guy right now. Murray should get fired! Immediately.

A warning for future buyers at Hayes Auto - I purchased a 2005 Ford150 from Hayes around 6 months ago. 2 weeks ago, while driving on the highway, the drive line literally collapsed, and was on fire. It’s expected to have some maintenance work to do, even right away when you buy a used vehicle. However, Safety checks were obviously not completed. This truck was not safe to drive and it should not have been sold. I am lucky that a collision wasn’t caused, and no one was injured. I had the truck towed to my local mechanic and it was discovered this catastrophic failure was due to mechanic negligence. This was the first time a mechanic looks at the truck since I purchased it. Hayes Auto sold me an unsafe truck due to their negligence, and it cost me $3000 to repair. Here are some details in regards to Hayes Auto mechanic’s negligence: When swapping over rear brake parts, it appeared parking brakes shoes, located behind rear rotors had been replaced. They looked newer than the rear brake pads and rotors. We know that there was no gear oil in rear differential housing, which mostly caused all damage. The Pinion gear broke and was wedged in the differential case, rear driveline damaged from pinion breaking, and the rear end case destroyed.

I have purchased a vehicle from hayes in the past and they treated me right. There was a glitch and they took care of.ot without question and promptly. Unfortunately this time around they didn't have what I was looking for. I Will always go back there first .

Sent and email for information on a car to purchase then called and left a message with my mobile number for a return call. Never heard back. Went and purchased a car from vroom.com.

Horrible customer service, Horrible communication, Horrible follow-up. DO NOT waste your valuable time and money with Hayes auto sales

Set up an appointment but the guy I worked with was on the phone most of the time and was not interested in doing his job as a dealer. In other words very bad service