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Just purchased a used atlas cross port 2024. The salesman Quon was amazing very attentive, made sure the numbers worked for me and took the time to communication with me on my journey down to Maryland from philly. He continued Reassuring me that my car was still there and not sold. Thank you Quon. For making me feel comfortable. Most importantly there were no hiddden fees when it was time to seal the deal. Issy the financial guy was great too. You guys are the best Isaac.
I was there getting a routine maintenance ( oil change, tire rotation etc) done. I told James that I be hearing a popping noise in the speaker of my suv he told me it takes like 3 hours to fix but, he would get me a loaner so I wouldn’t have to wait.. I really appreciate that. Anytime I have a concern he will definitely put my mind at ease.I live in Baltimore city and I’m sure it’s a Acura Dealership closer to me. But when you have a great service advisor like James you would travel knowing your vehicle is in good hands.
Recently had service done for the first time here and my advisor Branden Hayes was phenomenal. Service was timely and efficient and Branden provided excellent customer service
I was in for regular scheduled maintenance. The service was provided in a timely manner and my service Rep, James Washington was very efficient, pleasant and most professional. I’m always pleased with my service at Norris Acura.
Ji was phenomenal - patient- helpful- was concerned about me and my needs in purchasing a new car - highly recommend
Doug took excellent care of me. Was extremely knowledgeable and professional. Put me in the car that was for me at a fair price. Great experience and person. Highly recommend!
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