Tell us about your experience with Jack Phelan Dodge Chrysler Jeep Ram.
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sales Dept.
service Dept.
finance Dept.
management Dept.
parts Dept.
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I came in looking for a specific vehicle and did not see it on their lot. Svet stopped me and found the car in their inventory, but on another lot. I picked the car up the next day.
I was greeted when I came in. I checked in and was pointed to the right person to help me. After that, I was told I can take a seat, but if I had any questions that I could come to the service associate who was helping me. I was there for an oil change. I got everything together except one thing that was connected to my app. They told me when I had time I can come back, which II was there for an oil change. I got everything together except one thing that was connected to my app. They told me when I had time I can come back which I did because I need need to take care of something else.
Ben and Jason were very pleasant and helpful. And service was prompt and results were fine.
I keep coming back because of the service department.Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike was out. Mike is a plus to your service department!!! Thank you.!!
Good service. Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup.
Mark was exceptional at his job he helped me get the best deal for my trade in and pick my truck that I was happy with over all good customer service and they treat you like family definitely wi go back and recommend
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