1460 WI-16
West Salem, WI 54669
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Tom and Michelle in Service are Outstanding!! Providing Customer Service Above and Beyond !! They Go the Extra Mile to Help Their Customers and Truly Care ! Highly Recommend them for Service, You Will Not be Disappointed !! Thank You Again, Larry P
Ended up having to go back three straight days in a row. Wanted a quote on tires when I called in to set up an oil change service. Never received the quotes. Took vehicle in for service and inquired as to why I did not receive a tire quote email as promised? This was on a Friday. Ended up ordering tires and brought vehicle in following Monday to install new tires. Picked up and on drive home, front end was shimmering. I called service department to let them know and brought vehicle back in once again on Tuesday to get new tires balanced correctly. Slip indicated that balancing weights had fell off apparently? Was provided a loaner vehicle on Tuesday so I did not have to reschedule any of my work meetings which was good! Things happen I get it, but I was disappointed that I had to spend three straight days dealing with this. Service Department did apologize, for what it is worth, and hopefully this was an aberration as I have been satisfied with service provided to this point.
I was very happy with the service on my Pacifica. Easy to make appointment at time convenient to me. Appreciated the “thank you” email the following day.
Got an appointment for the day I wanted it. Arrived early and my car went in right away. In and out in no time.
Every kind dose not rush you to pick something . Let's you take your time to make a decision
Will continue to bring my vehicle there. My service advisor was very helpful and friendly. She kept me informed the whole way through.
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