I’ve used this service center exclusively since buying my Jeep 3 years ago. Hunter Pearce is always my point of contact, and he consistently goes above and beyond to ensure that my car is properly serviced, to communicate consistently throughout the visit, and to save me money when possible. This last visit, I brought in a new battery that I purchased at Autozone. They “tested” my battery there and told me it was bad but they didn’t know how to install the new battery, so I took it to Hunter at Jeep. Not only did my existing battery test completely fine, but I was able to return the Autozone battery and the whole ordeal cost me less than the battery in the first place. I truly can’t say enough positives about my experience with Frisco CDJ’s service department.

Great experience from the time I drove into the service bay until I shook hands with John to leave. He took the time to address concerns about the vehicle and was the ultimate professional. Great dude!

Great experience from the moment we drove into the service bay until we picked up the Jeep. John kept us informed of where the vehicle was in the process at all time and was a great service advisor to work with at Frisco CDJR.

Dorian was the best! Very helpful and gave the best service to both me and my parents. Please give this man a raise or promotion.

Fast. Easy. Professional. Straight to the point. Never has given me that gross icky feeling that I normally get when going to the dealership to get work done on my car. Doesn't speak down to me just because I'm a girl. 10 out of 10 recommend

John was friendly, open and easy to visit with both dropping off and picking up. He answered all of my questions, provided detailed information and had a great handshake.