10400 Southpoint Parkway
Fredericksburg, VA 22407
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
It took 3 weeks to transfer from Georgia,at the time of the paper work after complaining the transfer fee was deducted. There was only one keyfob so now I have to spend another $500. To get one from ford. I tried 6 locksmith’s. It took us 5 hours to get out of there. Their emission inspection machine inop so I had to take care of it myself,$30. Reimbursed. This was the second time using CarMax. First time in and out less then3 hours, at a different location. The sales associates very very good.
I like the fact that the price is the price. Everything straight forward. No pressure to take any add-ons, Your final price is what you put down and any trade-in you might have.
We had a positive experience at this dealership and I would recommend others to go there. I love that I was not hassled by a salesman. The only critical criticism is I wish it did not take quite as long to wait for my car to receive detailing to the outside of the vehicle as there were many places where paint was chipped.
It was my first time purchasing a vehicle from any deal and/or dealership at all, so I was very nervous but they made the experience awesome! I left satisfied with a great car. Thank you.
I loved the whole process would definitely recommend. I would definitely buy other car from there.
they are excellent help full good managementhhe the best carr dealer best carrs van to carry max buy a carr
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.