Service was professional fast and not a single issue came up. Our salesperson Charles was knowledge and professional

Jose was professional , patient and very knowledgeable. He went above and beyond to provide great customer service and support.

No pressure sales, the car was delivered at this location. Great customer service. No need to spend hours haggling.

The sales consultant who helped us with our purchas was really great. He was knowledgeable, not pushy and had our best interest at heart when helping us select the right car. The rest of the staff who helped us process the paper work were equally kind and easy to deal with. I would definitely return to CarMax for future car purchases.

The whole experience was not just painless, but enjoyable. Our rep Canaan made the whole experience so much better. We actually tried a couple of different dealerships and after going to Carmax… Everything else just felt a little icky

The initial process of selecting a car was easy…the problem was in the fact that there was no spare tire and only one key fob. This was not shared until AFTER signing at which point I was GHOSTED! No communication except “the car is an ‘as is’ purchase”! An additional $1,000 for me to incur at the Acura dealer! So no, I will not refer CarMax, although this is the 2nd car I purchased from a CarMax dealership. This was a dishonest interaction !!!!!