I got a BMW series 3 convertible from them.I am new to the region and had no idea about the paper work etc. But Kim was so easy to deal with and helped me through the process, I drove my car back the very same day! She was very polite, I never felt rushed or pressured.The license plate was mailed to me within fifteen days, everything was just perfect! Just to clarify, do not go with the old reviews of this place , the management has changed and the whole sales team has changed, and they are great people to deal with!

I am still having issues with a 2012 s550 Mercedes an each time you talk with a representative there they leave, which explains a lot I guess, do not buy a car from these people. there are so many issues I have had with them and I don't want to keep repeating but please look at my other review of this company. DO NOT BUY A CAR FROM THESE PEOPLE!!!

I purchased a car in June after a couple weeks of broken shipping promises I went a picked the car up and was told I would be reimbursed for the shipping cost. When the temporary registration expired I still didn't have a title or reimbursement for shipping. They issued a new temp registration and said they were under new management. 5 months have pasted now I'm getting the run around and still no title or reimbursement. Going to have to get a attorney to resolve this problem and more expenses.

Walter made this an unusually good experience . The right car at the right price and a very eager and helpful salesman all made this a great experience. Good job !

After purchasing a vehicle through First Auto Connection, my trade in has still not been paid off. I have received repeated promises that "the check is in the mail". I have even received a bogus tracking number for a supposed overnight delivery. They have done nothing to resolve this issue and couldn't care less that my credit is being dinged.

I bought my car in may and still no tags. I am from out fo town and that has made it even harder because I cant just drive down there. I had to call my lawyer to get them to start replying back to me and getting the things that mike saba had promise dme. do not trust that man, after you buy the car he will not answer your calls and they were stupid because I just recently bought another car and woulve bought it from them if they just simply lived up to their word. their word means nothing. I could go in very much detail but I suggest people read other reviews about this dealership. I have recently got ebay involved and called texas dmv nd next call will be to the texas AG's office. these people are crooks and don't have decency to answer you when you call. also I have emal from old GM who stated that the dealership was totally dysfunctional, and that's from the GM. I have talked with mike who told the first lies and then to finance , titling then GM now the new GM will not return my calls after promising I would receive my tags almost 3 weeks ago, don't have them yet...remember I bought my car in may..still no tags!!! now you tell me how does a legitimate dealership allow you to go this long without tags..fair warning RUN AS FAR AS YOU CAN FROM THESE PEOLE AND THIS DEALERSHIP!!!!!!!