Tell us about your experience with Oliver Ford.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
sales Dept.
management Dept.
administration Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
While travelling from South Bend, IN to Indianapolis, IN for business, the left turn signal on my F150 began blinking erratically. Just north of Plymouth, IN I noticed a Ford dealership sign, so I stopped at the dealership and met with Mike Friar, a service advisor. He said he thought the issue was a burned out tail light bulb and had me pull into the service area. Mike and a mechanic removed the tail light assembly, which took about 15 minutes, and replaced the bulb which remedied the issue. When I asked how much I owed, Mike said he was happy to help me and there was no charge. As I drove away from the dealership, I thought about all of the doom and gloom we're subjected to through media and social outlets, and I realized we are surrounded by wonderful people like Mike and the mechanic. Oliver Ford is truly blessed to have employees like Mike and his mechanic.
Car buying was never easier or more pleasant! Eric Teall was the best to work with. Nice to work with a sales person who listens to what you want.
We would like to thank Shane for going above and beyond in assisting us in choosing our much needed new Ford Focus! He also helped us in the purchase of our new Ford!!! We highly recommend Shane as an awesome salesman. He is a no pressure salesman! He became our friend! He truly cares about the customer and assists in anyway he can in the purchase. Also, thank you Oliver Ford for being an awesome dealership in our community! Thank you Ford Motor for your excellant, well designed vehicles! We have had Ford models from our 1st vehicle purchase until now and in the future! We have had only Ford and Lincoln Mercury vehicles for over 47 years!!!
Shane Orr was the salesman that helped me in my quest. I had an idea of what I wanted and Shane helped me find choices with no pressure on making a decision. He proceeded to find me a great deal and walked me through every step so I would fully understand what I was getting, what I was paying, and what a great value I got. I felt very comfortable with Shane and never pushed or pressured to make any decisions.
Eric was prompt. He had my vehicle ready at each step of the way: test drive, helped me park vehicle in my garage at home, took time to answer questions, took additional time to prep car for overnight test drive, had vehicle prepped for purchase and was available after the sale to follow up and make sure we were satisfied with all details.
Eric was very easy to work with and listened to our needs! Our experince was positive from start to finish. We would recommend Oliver Ford to any of our friends and family.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.