DISCRIMINATION.. Has not gone through their end of providing a free service because that makes mistreatment better. Its been over one month since my initial complaint. I simply agreed to the oil change service along with a written apology for the treatment endured by Casa Toyota Staff, OR contact information for someone above the GM. Since then Management fails to make contact other than responding to reviews,

I absolutely regret ever stepping foot in Casa Auto Group. This place is nothing more than a scam. From the start, they misled me about the financing options, pretending like I was getting a good deal, only to realize later that I was trapped in a terrible loan with much worse terms than I was promised. But that’s not even the worst part. The car I bought was grossly overpriced, and it’s clear now that I was sold a vehicle that isn’t worth half of what I paid. I feel completely deceived and ripped off, and it’s infuriating to think that they’re likely doing this to countless other customers. Do yourself a favor and stay as far away from Casa Auto Group as possible. They’re a shady business that preys on unsuspecting buyers. I wouldn’t trust them to sell me a bicycle, let alone a car. Avoid this place at all costs.

I had a great experience with Elijah, who from the moment I arrived treated me like person and not like another customer. He was attentive, knowledgeable, and went above and beyond to ensure we got the truck we NEEDED. His professionalism and friendly demeanor made the entire process seem easy and without any hassles. Additionally, Derek and the maintenance team were exceptional in coordinating the install of custom tires and truck bed cover. I left the dealership with my Toyota Tundra and a big smile on my face, all thanks to everyone’s teamwork. I highly recommend Elijah to anyone in search of a sincere and no hassle car buying experience!!

Elijah Lilley was and still is very friendly and helpful. Elijah and Derick Bell worked hard to located the model RAV4 we were looking for. After they located the vehicle they continued to work to get us the deal we wanted. After we purchased the vehicle, Eric Brooks the Delivery Specialist who was very knowledgeable about the RAV4 features, explained in detail how everything works. These three gentlemen (Elijah, Derick, and Eric) made buying the RAV4 at Casa Toyota easy and pleasant.

There are reputable dealerships out there, Casa (Toyota) isn't one of them. Any dealership that thinks that dealer markups are ok doesn't deserve to be in business, doesn't deserve your business, and certainly won't have mine. I intend to buy a new Toyota soon, but I will not be purchasing from any of my local dealers or any dealer that isn't willing to deal fairly with its customers.

I purchased a vehicle and 3 months later it's having mechanical issues. I am not very happy. Still going on 4 months later nothing has been fixed. I purchase a vehicle from a dealership expecting a great vehicle with no issue especially after only 4 months after purchase. I hope this will be resolved if not lesson learned.