77 Leibert Road
Hartford, CT 06492
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Great experience! I was looking for a new car. Ken Holder was great to work with! He was very knowledgeable about the car, and he was very patient with no pressure or hustle. The buying process was super smooth. I left feeling like a valued customer- and I actually understood the many functions of the car! Valenti isn’t the closest dealer to me, but I’m glad I followed the recommendations of my friends and made the trip!
We had made a mistake with our last purchase and wanted to go back to another Fiat. Valenti helped make the transaction of our vehicle very easy and fair. The other car we traded was only one month old but did not fit our needs completely. The entire staff went above and beyond to give us a very fair price and made us feel welcome and I must say we are beyond happy to be back with Fiat! Great teamwork to all at Valenti!
Bought used car. Most excellent service. Very patient team. Alex Johndro was very informative. Excellent
Purchased a 2021 Fiat 500X from this dealership 90 days ago, just got the 90 day survey to remind me to POST POST POST how wonderful this dealership is! Happy to advertise for them, I have the BEST LITTLE CAR and had THE BEST MOST PERSONAL SERVICE from this dealership, if you need it ITALIAN, go to VALENTI!
I'm an ASE-certified Master Technician who worked in a dealership service department for over 6 years. While I wasn't a salesman, I certainly "know the drill" of how a dealer operates from the other side. With that said, I get all the more annoyed when I present my knowledge to a salesperson and still get treated like a layman. I'm pleased to say that that was not at all how I was treated at Valenti FIAT. I worked with Ken Holder to purchase a 2018 Toyota Corolla iM. I was interested in this vehicle in particular for its manual transmission. My contact began with an email requesting an out-the-door price on the vehicle to which Ken promptly replied and asked for information regarding my trade-in. He quickly drew up my requested OTD price sheet and set the vehicle aside for me to come test drive. The vehicle was in excellent condition and the process was seamless from the time I arrived to the time I drove away in my new car. I spoke with Ken like I would have any fellow employee at my former dealership and never felt at any time like any games were being played. They gave me exactly what I wanted for my trade-in with very little haggling and didn't even attempt to pull me into the finance office for extended warranties (ASE Master tech here, if it breaks, I'll fix it.) I'm definitely not the average car-buyer, and I know dealers need to make money too. But when I can see they're willing to work with me I feel all the better about handing over my hard earned money. Ken's customer service was exceptional and as a whole I feel Valenti FIAT knows the right way to do business. Should Valenti ever have another vehicle in the future that interests me I wouldn't think twice about purchasing from them again. Top notch.
Our third car from Valenti! A beautiful Fiat 500X. Our sale guy, Fred P. was awesome in helping us to make the purchase. From start to finish an honest and up front deal! Thank you so much for doing the awesome work you do!! We'll be long term customers for sure.
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.