Rock City Chrysler Jeep Dodge

520 Rock City St

Little Valley, NY 14755

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What Others Say

BEEARE! I ABSOLUTELY DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE!!!. After purchasing a brand new dodge 3500 diesel pickup, a recall came out and a 1.6 billion dollar lawsuit from the EPA-that these vehicles were shipped without a particulate matter sensor system. The vehicle started throwing codes at 5000 miles. Once the recall was completed, the vehicle continued to throw codes 2459 nonstop and then go into limp mode ( highly unsafe) After seven visits to the dealershi within 3 months and , them changing the same sensor and filters, the problem continued. After complaining, the technician stripped the cap to the fuel filters and a temporary one had to be placed in order to get it back to the dealership. The technician then took a picture and sent it to star who is their advisor and said it voids the warranty. Now they are no longer covering the same problem since the beginning. Of course they recommend changing the whole fuel system ( now not covered ) That could cost over $25,000. Do not purchase this make or model. Not Only can the dealership not figure out the problem, but takes it out on the customer who has to continue to bring it back week after week after week. The most unprofessional dealership I have ever dealt with. 0 stars and highly NOT RECOMMENDED dealership. Save yourself the headache at this dealership and go elsewhere!!!