What Others Say
This was the most incredible sales process I've ever encountered. Henry Ngo from sales was very professional and customer-focused. Dan the finance manager was efficient and extremely friendly and attentive to detail. And all under the supervision of Bob the manager who was extremely accommodating. I will absolutely recommend to all family and friend and continue my future leasing with Reedman Toll Chrysler Dodge Jeep Ram of Jenkintown.
I just bought a new 2019 Jeep Renegade today and had a great sales experience with Angela Belmonte! She was very helpful and professional in picking out a new Jeep and working to complete my deal with financing. I will strongly recommend Angela and this dealership to my family, friends and coworkers in the future!
Loretta
I decided to Caitlin Dodge because I had my 2005 Dodge Ram serviced there due to a manufacturers recall. I was so impressed with the courtesy and professionalism of the staff that when I decided that it was time to part ways with my reliable 2005 dodge, Caitlin was my first choice. I did visit other Dodge dealerships as well as Toyota and Nissan locations, but in my opinion, there is nothing like a Dodge Ram truck. It was not an easy decision to part ways with my 2005 since it has been a great truck from the start. So tough, that at this time, I actually still own it. However, after shopping around at the other aforementioned dealerships, I went to Caitlin to purchase my new truck. Upon arriving, I was greeted by JD Allen. After some discussion as to what I was looking for in a truck, JD was more than happy to show me around to view vehicles. His patience with me was incredible. We must have went into the showroom and back out to the lot at least a half a dozen or more times. JD was most professional. He allowed me to make up my mind and gave me all the time I needed. At no time did I feel any "salesman" pressure to purchase anything. After spending more than 2 hours with JD, I came to realize that if you purchased a vehicle from JD, you had a salesman for life. His professionalism, courtesy, knowledge, and respect was obvious from the start. I ended up purchasing a 2017 Dodge Ram Longhorn and could not be happier with the deal I received as well as the truck itself. The more I drive this vehicle, the more I love it. It is an awesome truck. If I were to purchase any other Dodge, Jeep Ram vehicles, it would be from Caitlin and from no one else except for JD Allen. I would recommend anyone I knew that if they where looking to purchase a new Dodge vehicle, to shop at Caitlin and definitely look for JD Allen. One last thing. One would think that once a vehicle is purchased that your contact with your salesman is done. Not so with JD. He has contacted me several time to make sure all was okay and that I was satisfied with everything. Like I said, professionalism.
Out and about one day I drove past Caitlin Dodge and for no other reason than looking at Rams for months undecided about buying one, Since I had no vehicle payments LOL. I turned around seeing a yellow Ram. I went in and was greeted right away. I ask if they had any 2012 to 2014's The sales manager called Jonathan Torres over to show me two Rams. They had a 2012 with just about everything I was looking for. Jonathan is a good young man, he was very helpful and in NO way pushy. I was not ready to take a vehicle that day but did. Jonathan was the MAIN reason that I waited as long as I did that day. This guy went above and beyond for me and it seemed not for the sale. He even tried to get some of the detailing done on his own. I took the truck half detailed. Jonathan called me a couple days later and offered to come pick up my truck and bring it back to me after the detail was performed correctly. I declined for two reasons I could not be without my truck due to work and it was to far a drive, not mileage but major traffic issues from my area. ( IT WAS NOT FAIR TO TAKE POSSIBLE SALES FROM JOHN ) All in All Jonathan will be sent anyone I know or come across looking for a vehicle. I think Jonathan will have a good career in the sales department. BIG KUDOS too you John I greatly appreciate what you did for me and what you wanted to do for me. I wish I could have you on my management team! Thanks again for everything. Stay Safe and Happy in life John! Bill C
Looking for a Jeep. Called and visited area Jeep dealers.
From the moment we walked into Caitlin, knew this is the dealership for us.
Nick S, sales - was accommodating, courteous, professional. Phil, sales mgr -was attentive and made sure pricing was on point and we were happy. Mike finished the paperwork making it seamless for us.
Great team to deal with and would certainly recommend them! We bought two(2) vehicles!!
Spending the necessary hours to complete the transaction, we were able to witness how other customers were treated and the respect between the staff. Terrific!!
i previously purchased a SUV from Caitlin and was not happy with the car as it was starting to have problems. Dealership under new management and it SHOWS. Better staff, more professional, more courteous, and more patient/knowledgable about their products. While car was in shop again decided to look at at cars online. Found a 2015 and came in to look at car. Worked with Rick Young, would highly recommend him to others. Very friendly and knowledgable, he helped me find a car that was a right fit for me and within budget. Don't think I got the best deal for my trade, but the overall purchase and warranty I got with the car was worth it. General Manager was also there that night and they stayed till 11:00 to find the right deal for me. Would highly recommend this group. Much better experience 2nd time around.??
Thank you Rick