Tell us about your experience with Ourisman Volkswagen of Laurel.
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sales Dept.
finance Dept.
management Dept.
internet Dept.
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The service was good and reliable. Staff kept me informed. Also they solved my issue
It is always easy to get an appointment and get my issues resolved quickly. The service staff keeps me informed also.
Mr. Rick Collins in the service department is awesome! As always, he took care of me and all of my service needs!
Kelsey on the service team is awesome. She clearly communicated, consulted with me on the repairs. My wife’s Jetta needed, and walked with me through the process while the parts were being ordered. I’m completely satisfied with the service! A+
Great service dept! Mr Ryan Smith took excellent care of me and my 2015 Golf TDi SE for its 170k mile service! His tech performed expert service and found my battery was failing. With my okay, the tech installed a new battery. A strong battery is important for the glow plugs to start the engine in the winter. I'll be back for service again!
Customer representative did a good job assisting my vehicle issue. They were all customer service oriented.
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