I had an absolutely exceptional experience working with Yer Vang at Luther Brookdale Volkswagen. I came in from out of town after weeks of searching for the right ID.4, and Yer was, by far, the most transparent, knowledgeable, and genuinely helpful salesperson I met during the entire process. As a single woman, this was unfortunately rare in my purchase journey across many dealerships. Yer really took the time to understand what I needed—not just what car I said I came to see—and he surprised me (in the best way) with an option that fit me perfectly. He never pushed, never rushed, and never tried to upsell me things that didn’t make sense for me. Instead, he helped me compare trims, features, long-term costs, and even tire prices so I felt genuinely informed, not pressured. What stood out most was his honesty and communication. He kept me updated on timing, was very responsive without being pushy, walked me through the details that mattered, and even flagged small issues like dents and scratches before I signed final paperwork. He took care of everything—including driving the vehicle to my hotel personally so I didn’t have to juggle logistics with my family. I’ve bought several cars in my life, and this was by far the smoothest and most trustworthy experience I’ve ever had. You can tell Yer is a true car guy and takes pride in helping customers find the right fit, not just make a sale. I absolutely love the vehicle I purchased, and I’m grateful that I had someone so knowledgeable and invested in my corner. If you’re considering a Volkswagen, I genuinely recommend asking for Yer Vang. He made what is usually a stressful process feel easy, transparent, and even enjoyable. I will absolutely come in from out of state again to work with Yer when I’m ready for my next car.

Brookdale VW consistently delivers excellent customer service. I highly recommend this dealership to friends and family.

One reason I keep coming back is because volkswagen always has my best interests in mind. They saved me a lot of money by informing me of my overage on miles, and consistently put me first.

Working with Stephanie was probably one of the easiest and best experiences in buying a new car. She was kind and attentive and answered any of the questions we threw her way. And if she didn't know the answer to something she sought it out for us. I love when salespeople don't act like they know it all and show humility. That's sometimes a rare quality. I would highly recommend Stephanie and Luther VW to friends and family!

Rayvon was incredibly friendly, knowledgeable, and patient helping me navigate purchasing a used vehicle. He took the time to make sure the car was the right fit for me and met my needs, without putting pressure on. I would highly recommend anyone looking for a car work with him!

The best sales guy you could ever have to name a few things TRANSPARENCY COMMUNICATION PUNCUTALITY HONESTY GIVE HIM A RAISE KEEP HIM wouldnt reccomend anybody else he took such good care of me helped me have my best day ever getting my car we had sum ups and downs i wont say everything was perfect on my end but on his end he did more then enough he deserves every star you could give him