Brown and Brown RV Super Center

1400 Locke Drive

Bourbonnais, IL 60914

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Everyone at this dealership is so friendly and helpful. All I did was walk up to the front door and Austin Hernandez, who was standing there, immediately began to help me. From start to finish a pleasant experience. Everyone very friendly and helpful.

My husband and I have recently purchased a 2018 travel trailer from what is now Phillips Rv(previously Brown and Brown). Initially, my review had been excellent, but after only one year the salesman we had dealt with and also the sales manager no longer work there. It seems that they no longer care that we bought a camper from them. They lost our license plates! Yes, that's right. Somehow, they managed to lose our plates and refuse to replace them. They want us to pay for their mistake. I am sorry to say that my once excellent review has turned very negative. High turnover and poor management leaves me with quite a bitter taste in my mouth. I have also filed a complaint with the BBB. Do not use this dealership. UPDATE: 9/16/18: They finally did the right thing. It's a shame we had to involve the BBB in order to get them to do the right thing however.