4761 Convoy St
San Diego, CA 92111
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Ask for Juan Cruz - The Best Car Buying Experience! Wow! A huge thank you to Juan Cruz for making my car buying process so seamless and enjoyable. His knowledge of the new 2026 Civic Sport Hybrid Touring is top-notch. More importantly, he made me feel welcome, comfortable, and truly appreciated from start to finish. There was zero pressure, just fantastic service. I left with the car I really love, and I couldn't be happier. If you go to Pacific Honda, ask for Juan. You won't be disappointed!
Great service as always! Ryan Soliman always gets the job done. 5th car is will always use him
Outstanding Service. Matthew L. And the Sales Manager Juan were great and made the process smooth and easy. This is my second purchase from Pacific Honda and will return a 3rd time without hesitation.
PH called me to schedule an appoinment for a recall. Within the 10-15 days of the appointment, I had at least 10 contacts reminding me of my appointment. I assumed a tech would be waiting for me. However, when I arrive and met with Erick Calderon, I was informed that my 9:00am appointment meant the car MAY be ready before closing. I called Erick between 2 and 3pm and left a text and called twice with no answer. So, I drove there at 3:19pm and saw my CRv parked near the waiting room. I thought it was ready for pick-up and they failed to be notified. I found Erick who told me the car was not ready but would be done by closing. Of course I was angry and drove away. At 3:52 pm, Erick called informing the car was ready and suggested that the vehice I saw was not mine. Note, I have a retired USMC license frame, plus I know my license plate number and I looked inside and saw my property inside. I returned to PH at 4:52 pm and my car was parked in the same spot. I also have a GPS tracking device on my car that shows movement. It did not move between 2:55pm until I took possession at 5:02 pm. Erick basically lied to me to possibly cover overlooking notifying me of the completion. My intention is to make this the LAST vehicle purchased at Pacific Honda. I have purchased eight new cars there and have overlooked several unhappy visits to the service department. I have reached my limit.
Great service. i will definitely will recommend to friends and family. Thanks for everything and see you next time.
I had an outstanding experience at this dealership. The customer service was excellent, friendly, professional, and attentive from start to finish. They offered me a great price and made the process quick and easy. Every question I had was answered clearly and without hesitation, which gave me confidence in my purchase. I highly recommend this dealership to anyone looking for a hassle-free car buying experience.
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