25280 Pleasant Valley Rd #100
Chantilly, VA 20152
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Sean bassam is very rude and disrespectful person BUYERS BEWARE OF THIS COMPANY THEY HAVE TERRIBLE SERVICE AND DONT STAND BY THERE WARRANTY READ ALL REVIEWS BEFORE YOU BUY FROM THIS COMPANY
I was very interested in a Porsche 968 that they had on their site. I was ready to pay their price but asked for an independent pre-purchase inspection. Within minutes I received an email telling me the car was sold. But more than a week later, the car is still advertised and when I reached out from a different email they said it was available. But they must have put two and two together because soon after they blocked all my emails to them and will not return my phone calls. There must be something wrong with the car that a PPI would have uncovered. They realize they are dealing with a wise collector, so they know they can't pull one over on me. What a shame.
I’m 56 and have purchased quite a few cars over the years, and I have to say this was my first AWESOME car purchase ever! There is always something that lets you down—description of the vehicle, inadequate salesperson, inefficient support staff, hours of waiting, and nobody really knows why you’ve spent a whole day to drive away in your new car. The process always ruins my excitement, and I feel exhausted & beat when I’m finally handed the car key. Here, I dealt with the owner directly, mostly via texts (perfect for my crazy schedule), and his passion for quality, high-end cars, attention to detail, prompt replies, honest family-style service, as well as friendly, knowledgeable, detailed, and passionate-for-perfection support staff, made me so comfortable & confident in every way. I actually purchased the car over the phone & drove 3 hours to pick it up! A definite first for me! From financing to a speedy delivery and an awesome deal, Auto By Design is where you need to be! Hands down, the best dealership experience ever! If you want to be miserable and feel ripped off, go somewhere else. If you want to feel confident, informed, and like family, this is your place!! 10 Stars
Thank you for the great customer service and the great deal you gave me. Very happy!
The process was pretty smooth, and Madlyn was very nice and professional. Shah was very helpful and assisted promptly with an issue I had with my vehicle. I am very happy with my car and treatment overall.
Great price, highly recommended. Great customer service. Thank you so much, I love my new car.
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