Tell us about your experience with Volkswagen Marin.
Reason For Visit
Did you purchase or lease a vehicle from this dealership?
service Dept.
parts Dept.
sales Dept.
management Dept.
internet Dept.
How was your experience with the vehicle financing process? (Optional)
How would you rate the speed of your transaction? (Optional)
How would you rate the dealership's explanation of final vehicle pricing? (Optional)
If you traded in or sold a vehicle, how was that experience? (Optional)
How was the communication from the service department? (Optional)
How would you rate the service center's explanation of cost of service? (Optional)
How was the speed of service for your vehicle? (Optional)
How would you rate the quality of work performed? (Optional)
How was your vehicle home delivery from this dealership? (Optional)
Did you wait at the dealership during your service visit? (Optional)
How was your service pickup and delivery with this dealership? (Optional)
How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)
By clicking "Submit Your Review" you expressly agree to DealerRater's Terms of Use and Community Guidelines and certify that you are not associated with a dealership.
Very professional, friendly, and helpful. Daniel has been my Service Advisor the last couple times I’ve had to bring my car in and he’s gone above and beyond each time. Whenever I’ve had questions or a worry he was great at putting my mind at ease as he gave a clear answer. I completely trust Daniel and VW Marin with my car, wouldn’t hesitate to recommend both if asked. 5 stars all the way!
The service was excellent. Alma Lugo was great to work with and took excellent care of my car.
Quick and efficient from sales to service dept. Thank you for accommodating me due to my crazy schedule.
VW Marin has provided me the best in service since I purchased my beloved ID Buzz in January. of this year. Their service department is friendly and on-time. They recently did paint protection and repaired a scuffed wheel for me. When I picked my vehicle up, it looked like it had just come off of the showroom or from a detailer. I arrived a hour early, and stopped and visited their barista after checking my loaner in, and my awesome service dude, Daniel, found me at the barista to tell me that my van was up top, fully charged, and ready to go. Best service in the Bay Area! Many thanks to the wonderful folks in the service department at Marin VW. So happy to have my beautiful van home!
Great experience, they were kind, efficient and answered any questions I had. Very streamlined appointment process for getting my car serviced.
Excellent customer service. Daniel is a very good service representative for your company and very knowledgeable
Log in with the credentials you used last time you wrote a review.
We'll send you an email to verify your review.
Don't worry, we won't share this with anyone.
Please be sure that both your review and the title of your review reflect this new recommendation.
Would you like to update your review title?
You can choose up to 10 employees. Please deselect an employee in order to choose someone else.