Outstanding Experience From Start to Finish — Five Stars! We recently purchased a 2024 Toyota Tundra Limited TRD Off-Road, and the entire experience exceeded our expectations. Our initial online contact with Kevin was exceptional. He was transparent, responsive and incredibly helpful, providing prompt follow-up, detailed videos and all the information we needed about the truck before making the drive from Jacksonville. His communication gave us confidence that the vehicle would be exactly what we were expecting when we arrived. Once at the dealership, Levi Johnson took outstanding care of us. He was friendly, down-to-earth and extremely knowledgeable about the vehicle. We were deciding between two trucks, and Levi was patient throughout the entire process. He listened carefully, answered every question and never made us feel pressured or rushed. We genuinely felt heard, valued and important. The finance process with Matt was equally impressive. Everything was seamless, efficient and straightforward, making the final steps of our purchase incredibly smooth. This was truly some of the best customer service we have ever experienced at a dealership. The entire team was welcoming, customer-focused, trustworthy and professional. We could not be happier with our Tundra or the experience we had purchasing it. We highly recommend this dealership to anyone looking for an honest, enjoyable and stress-free vehicle-buying experience!

Today”s Cars are so complex! Mine had an intermittent signal that would not pinpoint the exact problem (Check Engine Light on) . Bobbiesue and the team stuck with it and ran down the root cause and fixed it after a couple false remedies were “identified” by the computer. I have a feeling that I won’t be seeing the CEL anytime soon. Thanks Palm and Bobbiesue!

We appreciate the partnership with this local GM dealership, Scott provides effective communication with our staff.

I was upset that despite making an appointment a week before I had to wait over 24 hrs to get my car back. The part was not in stock at the time so I had to wait until it shipped to the dealership.

The service was as expected and the service advisor was knowledgeable and courteous. She kept me informed.

Service advisors at Palm Chevrolet are great, and worked with me on all aspects to make it work as easy as possible for me.