Tell us about your experience with Gross Buick,Inc..
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I just dropped in because some warning lights came on about my transmission. I was also noticing hesitation in changing gears. They checked it out right away. They said they had the part already ordered and if I wanted to leave the car there, they would fix it by the next day. They gave me a loaner car and all was as they said. Happily it was under warranty yet! Friendly service too!
Good service parts were available. Job was done in a timely matter. I love myBuick
Brandon was excellent. Found something I was looking for. Knows what he is doing and was very helpful with not only me but another customer
Everything went well. Service manager said hi, I said hi, gave him the keys. Picked car up, received the bill, paid the bill. Simple.
It was a very good experience, as usual. I was pleased with the work done.
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