1624 N Shackleford Rd
Little Rock, AR 72211
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The dealership caused $28,000 in damage to my car while it was undergoing a yearly service. They refused to give me a loaner car and told me that I had to ask their insurance company. Their insurance company refused to give me a rental car so I had to file a claim with my own insurance company. The dealership refused to let my insurance company tow my car .. I had to call the Little Rock police department and two officers convinced the dealership to return my car.
Let me explain. My last service included replace 2 worn tires and align 4 wheels. Result was the 2 good tires were replaced and the badly worn tires were rotated to the front. It gets better. The alignment bolts were never tightened after alignment. Still more you say, last time my oil was changed there the oil light came on and the dip stick showed no oil. Turned out to be 2 quarts low. Having to take my car out of state for have these issues corrected. In my opinion the only word that describes the service is DANGEROUS.
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