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I’ve been going to M-B of Tyler for over 10 years, using Jim Buote as my service rep. Makes it easy peasy to get one’s auto serviced. Highly recommended.
I’ve had my old SL500 for about 7 years and decided to fix it up a little and start driving it a bit. My advisor, Kyle was great to work with and help me with the soft top function restoration. Thank you Kyle.
They went above and beyond in every aspect of the process. They kept me informed every step of the way, explained exactly what needed to be done, and provided a clear timeline for everything. They even contacted the dealership where I purchased my vehicle to ensure they submitted the required warranty paperwork and payment so my claim could be processed without any delays. Their customer service was outstanding, and they truly took the stress out of the situation. I highly recommend using this company, and I will absolutely continue doing business with them in the future if we decide to purchase another vehicle.
Working with Mercedes of Tyler was a pleasure. I was helped by multiple people, but I really appreciated the help of Rowdy and Clint. They helped seal the deal. Both of them answered all of my questions quickly and in a friendly no pressure manner. I really appreciated that.
Alex & Stuart were amazing at working with me, especially since I had to travel out of town to Tyler to acquire the car. Made the process easy and they were so pleasant to work with. Excellent service!
Great service as always! From the moment I arrived to the moment I left, I was treated with the utmost respect and professionalism. My vehicle is 9 years old with over 90k miles and running great due to the awesome service Mercedes Benz of Tyler provides.
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