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Bryant, Tony, Arlene and Kervin were all so amazing. I’ve never had an experience like this before and I owe it all to them.
Friendly, courteous staff who answer all my questions. Lyft rides eliminate waiting around. Very easy transaction, thank you!
I was told to come in ASAP for service, upon arrival, the valet said they would not take me and said I was too late even though the man over the phone said to come. I ended up talking with one of the managers in service who was super kind and said, "we never turn away any one." which I am very grateful he ensured I knew that. He was amazing, took my case (both my car keys did not work), and I received my keys (fixed) the next day. Additionally, the manager kept me in the loop, and called me in advance before doing further services that would cost me extra. I appreciate his mindfulness.
They had car for 2 weeks and still was not ready, had to wait another hour just for a battery change. Desk clerks need to learn professionalism and not call people Chief, Boss, Sport, Etc
Marlon, Govanni & Potter provided excellent service! Highly recommend them if you're in the market for a new Mazda!
Tony, Arlene and Bryan were amazing! Excellent experience! Will definitely will buy again from them!
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