Please update the areas marked in red before submitting.
How would you rate Sean Thomas?
How about Dirito Brothers Walnut Creek Volkswagen?
Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was the communication from the service department? (Optional)

How would you rate the service center's explanation of cost of service? (Optional)

How was the speed of service for your vehicle? (Optional)

How would you rate the quality of work performed? (Optional)

Did you wait at the dealership during your service visit? (Optional)

How was your service pickup and delivery with this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

My appointment was on time. My service was prompt. My advisor was friendly. Building and grounds were clean. Other staff were polite.

always a joy coming into dirrito's. they treat you nice and look fornways tonsave you a few bucks. that is always appreciated!

I take our VW only to Dirito Brothers Walnut Creek Volkswagen. I have never had an issue that wasn't taken care of. The best VW dealer in the greater Bay Area! My service adviser Marina Felix took care of my warranty concern and got the car to me on time. Thank you Marina and Dirito Brothers Walnut Creek Volkswagen for your honesty and great service. Khashi

I’ve been to this dealership for a couple servicing appointments, and everyone I’ve interacted with on staff has excellent customer service. Dan and Kevin from the service department are great! Kevin was super transparent and informative throughout my appointment. I would definitely

Great experience. Excellent customer service. Service advisor was very knowledgeable and explained everything clearly about the services being performed.

Hi, received excellent service on timely manner. Very happy with the staff. Love the environment and communication was very easy. Enjoyed the coffee. Picked up my car on timely manner our recommend the dealership to my friends and family.