We had a wonderful experience when purchasing a 2021 Kia Soul. The salesman was great, really helped us a lot. Thanks so much Mark Dirk & Barbara.

BUYER BEWARE. I BOUGHT ONLINE. SALESMAN SCOTT COZART SENT A VIDEO OF A CAR I BOUGHT, BUT AVOIDED SHOWING THE MISSING BODY PART. THEY SENT IT TO A LOCAL INSPECTOR THAT DIDN'T MENTION ANYTHING ABOUT THE MISSING PART. I ASKED FOR THEM TO REPLACE IT AND THE ANSWER CAME BACK "HEY SORRY I DIDN'T GET BACK TO YOU. BUT JUST SPOKE WITH MY MANAGER AND WE FIGURED SINCE WE PAID FOR THE INSPECTION, WE CAN CALL IT EVEN." SO BECAUSE THE DEALER PAID FOR THE INSPECTION - THAT DIDN'T NOTICE THE MISSING PART, I HAVE TO PAY FOR THE PART MYSELF. I WOULD GO OVER WHATEVER YOU BUY THERE INCH BY INCH. THERE IS A SERIOUS LACK OF INTEGRITY WITH THESE PEOPLE.

Was in on 3/9/21, to have my car serviced. Service was top of the line. Went to buy some Mustang performance parts, more top level service. I have also had a Lincoln service there back in the day...nothing but great experiences to report,

Beware of paso ford they sold me a used car that was illegally smoged. There was a faulty catalytic converter code that came up before I bought the car but there illegal fix didn't last long before the check engine sign showed up on the car plus a faulty alternator that only charged the battery to 40 percent but the faulty catalytic converter code is the big no no. The Is not going to be so nice when they lay down thousands of dollars in fines for what they did I tried to work with them to have this cleared up but they don't want to deal with me if I was them I would of gladly spent a couple thousand to fix the problem versus having to pay thousands of dollars in fines. Oh well I guess they have big pockets and don't mind paying all that money just to get one over on me. Hum good for them I guess.

Went into dealership with paperwork showing all options, salesman took a copy of it and claimed he could do it with vehicle he had in stock, took care all pre-paperwork, prior to finalization, I wanted to make sure everything on the up and up, after several back and forths and still not correct, you have to remember he made a copy of options I wanted.Its true about this place, BAIT and SWITCH is really what they are

Had a great experience with Jay as our sales person. All the people we dealt with we're respectful and kind. We drove all the way from LA area to look at a car. Jay kept in touch with us constantly till we got here. Gave us all of his attention. He was an excellent salesperson. he was knowledgeable friendly and sincere. We sure enjoyed our experience of buying our new car with Jay at Paso Robles ford