42 East Sunrise Highway
Freeport, NY 11520
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Andrew's initial dedication to getting answers to my questions on the phone are what made us go in to talk to him! That dedication never wavered through the entire sales process and beyond! He is the reason we decided to buy a car!
Chris was awesome. Had such great patience. Don’t know what we would do without him
The East Hills team was a pleasure to deal with every step of the way when I leased my car. Andrew went above and beyond with his customer service and knowledge!
***Update 5/16/25 (4pm)***: After reading the response from Phil(Marketing Manager) I am thankful the owner and General Manager are making significant efforts to alleviate me of this horrible financial burden and terrible experience due to a poor quality GM vehicle. From a customer service standpoint, to see that they are ordering a new truck and replacing the defective one with now (2) catastrophic mechanical failures, reflects a genuine customer service effort. I look forward to receiving the new replacement vehicle from the factory as promised. Also I look forward to being updated from management/ownership regarding my reimbursement for the car payment/insurance cost differentials for the roughly 8 week process I'm being told is ahead of me. Thank You Phil for your prompt response and statements, that is a great example of how a business should treat a customer who has experienced such a horrific experience. I give 5 stars for the customer service thus far.
I recently leased a Chevy Trax and worked with Andrew Pilch. He was very informative and helpful. I highly recommend him and this dealership. Thanks so much.
Went looking for a new car for my stepson and went to look at the Chevy Trax. I had leased a car from this dealer years ago when it was Paul Conte Chevrolet and was very happy to see that the customer service from start to finish has not diminished a bit with new owners. We spoke with Andrew, and the experience was nothing short of exceptional. I'm not one for the back and forth haggling with dealers and Andrew was able to get straight to the point and worked with us to get a really great deal. From start to finish the process was smooth with no surprises. If you're in the market for a new Chevy, I highly recommend Andrew and the team at East Hill Chevy. You won't be disappointed.
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