Excelente atención, tienen mucho inventario disponible y la tasa de interes mas baja, el tramite fue rapido.

My sales rep, Femi, was professional, knowledgeable, responsive and helpful. He made the process easy.

This was my first time buying/leasing a car in almost 20 years. Jason was incredibly efficient and listened to my specific needs. Once I made my.decision, he made the process virtually painless and the whole process was much quicker and much more simple than I had imagined. The whole dealership was very professional and kind, but Jason really went the extra mile for me.

Purchased a 2023 EQS SUV CPO (30k miles.) Sales representative misrepresented prior agreements regarding EV Tax credit 10 minutes prior to us arriving to sign sales contracts. According to dealership the government website denied the EV tax credit and I would have to go about it on my own to try to get EV tax credit. Upon taking ownership of vehicle, I noticed the EQS had some minor issues needing repair (missing parts, scratches & paint chips, A/C Ventilation odor. & Brake noise) all items were repaired / serviced (CPO cars should have already been screened for these issues prior to being sold.) Upon arrival to get car serviced original service advisor (Amber Lewis) was not available for the original reservation stated time and I was directed to another service advisor (Angel Perez), Service Department did not have a loaner vehicle reserved (drop off only) even though I had 2 emails stating a loaner car would be provided. Missing parts, paint and A/C were repaired or serviced. Initially, service would not repair brakes and Service rep also stated “This type of Mercedes brakes are finicky and will make noise.” Service Director (Did not get a name) stated brakes were to CPO specs and denied replacement. Escalated to pre-owned sales director (Daren Lewis) and he was able to get brakes replaced. Took 8 days for all issues to be resolved and serviced. Upon picking up vehicle an “SOS inoperative” warning displayed at time of pick up. Service was able to resolve issue with a software update. Within the 8 days Mercedes had my vehicle in service I noticed (on the MB app) it was being stored outside under a tree behind service bays. Service also stated dealership car wash was not working and car exterior was extremely dirty. Took it to a local car wash after I left dealership and vehicle had tree sap all over vehicle. Paid car wash additional service to have an exterior detail and remove the tree sap to mitigate paint damage. Overall, it took 8 days to resolve issues and I received my car covered in tree sap. Not very impressed with initial sales rep, attention to detail for a CPO vehicle, quality of service and overall communication with all employees involved since purchasing the vehicle. Definitely some teaching points that need to be addressed from my experience with this dealership. You should not have this many problems owning a Mercedes in the first 18 days of ownership.

Stephanie Turlea, has been my favorite saleswoman! She is very knowledgeable, professional and knows how to listen to my wants and needs! Truly recommend working with her!

I choose the vehicle I wanted from the website called and Skopje a representative and discussed price and I agreed. I closed the deal and paid for the vehicle the next day and drove it home. I signed the paper and was out of the dealership in about 40 minutes. The reason that occurred was due to the hard work of my Dealership and the personnel that handled the deal that made it so effortless to purchase a great vehicle.