A huge regret of mine to have purchased a brand new, Braxton Creek 2022, Free Solo Fam trailer back on January 15th from Mid state RV sales rep Don Little and Manager Brandon Tarlelton in Byron, Ga. I had hoped to enjoy investing in the camper for having retired and served my country. First I waited nearly three weeks for a registered metal tag which I did receive so that I can take it and store it in Florida. I immediately drove back from North Georgia to Mid state RV on Febuary 10th to pick up and take my new RV to Florida. Sad to say, this dealership, really must've thought that unlike the brand new pristine condition that my investment was in when I bought it. Upon my arrival to retrieve, the trailer's floor is now damaged unlike the state that it was in when I did the walk through with the nice porter named Jason, who lead the walk through of my new investment weeks prior. Sadly, upon me expecting my trailer being new and ready for me to take with me. Don Little obviously seemed that I would overlook the fact I didn't see the evident issues as the damaged floor, the filthiness of my new investment inside and out, the toilet seemingly unwrapped, used and visibly soiled being present, very poor presentation of delivery, several directions were going back and forth among by Don and his immediate colleagues that inspected afterwards which resulted in me not being able to receive the delivery due to Don's report that the claim manager name Erica (who I yet haven't heard from) not being in and that it can take four weeks one porter there said to have floor replaced! Needless to say, I had to leave Byron, lose my RV storage spot that I had on a waiting list at the air base in Florida to someone else. That same week I escalated by reaching Brandon Tarlelton via email to express my frustration, that I reached out to Don who then called me three days later to say, he's working on it and no other follow ups since and my investment is still in their possession. In the meantime, I'm losing invested money by not utilizing what I purchased while making monthly bank payments for this trailer. I'm expressing my misfortune for all to know until there's a resolution and beyond. It's now Mid March, no resolution, no follow ups as I mentioned, In all seriousness, my money back would do wonders so that another RV business that possesses integrity and legitimately cares could benefit from me being a loyal and credible consumer! There's absolutely no way that I or anyone should be going through this. Having invested in Midstate-RV was a true waste of money and time. This business is a poor waste, buy elsewhere, you'll be glad you did. I'm in a deplorable situation as this dealership has shown no concern towards doing what is right by to undoing the wrong that that they're demonstrating to me. I will continue to express my displeasure to all military or civilian alike. God bless!

Midstate Rv is wonderful to deal with. Not only did they get us on the road the same day, they were professional friendly and knowledgeable. April thank you for taking care of us. And Jason a special thanks to you. I highly recommend Midstate rv dealership Byron Georgia

Sales was good. Of course they want you to buy. Service sucks. Took our Fifth Wheel back for warranty work. They had it a month and never even ordered the parts. Took it home and fixed it myself. Toilet was leaking... They couldn't find a problem . I found it in one day... had to install a new toilet. 2021 Cedar Creek, but they sure don't believe in customer support.

Brian Dukes and the rest of the so called “team” are some of the worst salesmen we’ve ever dealt with. They will not respond or even talk to you once they have your payment. They’ll sell you a leaking unit with black mold and ignore your text, calls!

BELIEVE THE REVIEWS!!! The Sales and Finance Dept are great, but the moment you drive your RV off the lot, that's where the nightmares begin. The Service Dept SUCKS!!! They don't honor their word one bit!!! Been trying to get items fixed that were identified during our walk thru, but I can't get anyone to call me back. Buy somewhere else and save your self future headaches. I plan on trading up in 5yrs and you best believe they won't get my business again nor any referrals!!!

Sales dept was excellent. Service dept SUCKS. I carried my 2021 Forrest River back for warranty on 9-2-21. The outdoor refridge quit working, the back up camera quit, The AC thermostat and I had already replaced the electric tongue jack. Told them I needed it back by 9-29-21 for the next trip. Was told no problem. I went and picked it up 10-2-21. Only the AC thermostat had been changed. So I picked up the camper. Was told they would drop ship the items to me. The GM even said he would go to Lowes and get me a refridge. I told they they carry one like I had, because I already done research. As of 10-13-21 my warranty is STILL UNDER REVIEW. 6 weeks and NOTHING. These are plug and play items. Not like they had to replace the roof. STAY AWAY FROM THIS PLACE. Even the GM don't care. Midstate RV was sold in June of 2021.