Formula One Imports

5371 E Independence Blvd

Charlotte, NC 28212

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (Used)

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

My car buying experience with my sons first car was absolutely amazing. I will definitely be coming back for my future purhcases.

Enjoyed working with the staff both selecting and managed in the shipping of my vehicle. It arrived exactly as described it was my first experience buying online and not actually seeing the vehicle. Since Covid has us doing a number of things that we hadn’t done previously but I give this dealer high ratings

Staff went out of their way to ensue I got exactly what I was looking for. Made it even better with a suggestion for wheels. Paperwork process was clean and easy without high pressure tactics. Owner was involved and made sure everything went smooth.

I bought a 2013 Camaro ZL1 from this company in Sept 2020. They were professional from initial contact to taking delivery of the car. Tina was awesome in getting me the price I was willing to pay. Even though my car was not in the same league as their high dollar exotics, they treated me as if I was buying a McLaren or Corvette. Great people to do business with. I live 800 miles away and flew in to take delivery and would certainly do it again. No regrets!

I wanted to see and drive a used 2020 Ram pickup. Gina and Justin (manager) made it happen, they cleaned and delivered the truck to my home which allowed me to safely drive it. When I drove it I decided not to buy it. Justin was kind and said no worries. Thanks to all involved giving me a chance to see and drive this vehicle.....Bill, the old guy at home...it is a beautiful truck.

DO NOT do business with saleswoman Gabby unless you want to get explicitly lied to, scammed, and severely disrespected. I could not give my experience a low enough rating--this is by far the worst customer service experience I have EVER had with any business. I spoke with Gabby a week before arriving to schedule a test drive for two models: one hard-to-find convertible and one sedan. I expressed clearly that my bf and I live over two hours away and that it was very important she was sure. She assured me that both were available and we scheduled a drive for Saturday. On Saturday, I called AGAIN and Gabby confirmed they were ready. After over two hours in the car, Gabby called and said the convertible was no longer available. Very disappointed, I then asked her, “Is the other car still available to test drive? I’ve already driven 2 hours and I’m half an hour away.” She said she’d have it ready when I arrived, so we drove ANOTHER half hour solely because we had already come so far. Exactly half an hour later, right when she knew I would be arriving AND as we were turning into the lot, I received another call from Gabby. “Yeah I just talked to the (director?) and he said that the other model you were looking at is being serviced and is unavailable to test drive.” In absolute disbelief, I said “Well we just pulled into the lot after driving almost three hours to try it. And I’m looking directly at the convertible I was hoping to buy.” She responded, “yeah there’s a couple inside doing the paperwork for it. I’ll come out to meet you.” Now I'd like to emphasize a point before I get to the best part of the story--I had told Gabby a week before, the morning of, and half an hour before arriving that I was interested in this sedan. And Gabby had assured me each of these THREE times that it would be available. Yet, she supposedly only checked to ensure that it was actually available THE MOMENT that she knew I would be pulling into the lot. Convenient, right? When Gabby approached us, rather than apologize, she reminded me that I could’ve made a $500 payment to “hold onto” the cars and that this is how business works—as if my $500 would have pulled the sedan from being serviced. She then asked if I had Cash App and said she would personally reimburse us for the gas money we had spent. Immediately after extending this “olive branch,” she proceeded to list some other models—all of which were much more expensive (again, convenient right?)—and asked us to look around. I told her that we were going to head home and made it clear as nicely as possible that we were not doing business with her after somehow managing to screwing us over 2 times in 30 minutes (truly impressive, btw, even for a dishonest car salesperson). The moment that it was clear she was not getting my business, the smile faded and a completely different persona emerged. She stood up, and with her eyes locked on her phone, she said “sorry” while pursing her lips and walking away. It was the most sub-par, disappointing, waste-of-the-air-we-breathe response to the situation that she had personally created after wasting over 5 hours of our time round trip and over $200 in gas, food, and a pre-paid hotel... When I texted her my CashApp information, she read the message immediately and never responded. Can you guess the next part? We never received a penny of the money she offered. My experience with Gabby suggests to me that the cars I were looking at were never actually available (at least not both) and that she was absolutely okay with lying to me and misguiding my expectations just to get me on the lot—with ZERO regard to what it took to get there. If I’m overestimating her intelligence, and she’s actually just the most lazy and incompetent salesperson to live, then she has zero business being in this line of work and cannot be responsible for the smallest task—such as typing in a make and a model and taking 10 seconds to ensure it’s available before a customer drives from almost 3 hours away. If you’re looking to make a multi-thousand dollar deal for a car here, do not do so with Gabby. She does not have your interests, time, or money in mind and is only looking to make a quick buck by any means necessary.