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sales Dept.
service Dept.
finance Dept.
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parts Dept.
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I really appreciate Scott Hageman's service at Porsche Chandler. He makes me feel welcome and that I have his sole attention when I arrive. Professional and personable, it's always a good talk when I'm asking about my car and bouncing ideas off of him, or any other random topic. He gives me the straight dope on whether we're discussing a current issue or future ones to be prepared for. I can be a challenge sometimes, but the team works with me to make sure I am ultimately happy.
I like the friendly staff, reliable service, and nice facility. I wish they offer loaner cars.
Todd's great - clear and communicative throughout the process. Dropped one start for dealership primarily because I had windshield replacement scheduled in coordination with my regular maintenance a month in advance. But they didn't check the part until the day of and found that they needed to reorder it resulting in the the 24 hour turn originally promised rolling out to Monday the next week. It wasn't an inconvenience as a loaner was provided and Todd followed through on Monday. So no harm, no foul. But checking incoming parts proactively might be a process improvement for the Service Parts department to look into.
Comfortable and easy I always enjoy spending time at the store. I can grab a coffee and look the inventory while waiting for the service to be completed
Scott and everyone in the Service Department were great. Come to think of it, so were the receptionists!
I always seem to have a good experience at this dealership. There is a nice lounge area if you need to wait for your car.
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