The best customer service still..Thanks to Laura and Chico for being 5 star each. I am thankful to have a dealership like this as has always been since day one years ago. Thank you again. Deborah Allen. 205 e 5th st. Halstead

The guys there are awesome! Extremely knowledgeable and helpful. This is a second purchase there and will continue to do business with them in the future.

Friendly service people at the Newton Ford dealership. Honest and professional. Will continue to have service done there.

Took my dead battery to get new one since it was under warranty. Battery had been jumped and driven on for a period of time, but went immediately dead when shut down. Had put in a battery from AutoZone since it occurred over the weekend and was out of state. Went to the Ford service side first, they said battery needed tested and needed to go to Chevy service side. Battery was taken there to be tested which they said could last from 30 min.. to 3 hours, and would call when test was over. 6 hours later, no call, so I went to dealership anyways. Was told battery was good. Not sure if it was or they swapped out for another used battery. Asked why a call wasn’t made, and response was it just finished 20 minutes ago. Attempted to charge me for the testing of battery, even though it was still under warranty. I questioned this and a phone call was made, and no charge was made. No offer to put good battery back in truck, or do you need help carrying it out. Went to AutoZone to return battery I bought and salesman was more than helpful. Gave me a full refund on battery and went outside to swap out the battery. This should have been the service I received at the dealership!!

Friendly, honest and quick service. Other Ford dealers in the area are closer but workmanship and honesty are lacking at those other locations. I intend to keep going back to Conklin. At one time or another, I talked to all four service representatives, all were great to work with!

They were very understanding of my issue even though we did not buy our vehicle from them. They also had it done within the hour that they had scheduled.