I can't believe how pushy they are they don't even give you the price of the car till they run your credit! I asked to leave and they had my keys in the office every single time I tried to leave I couldn't leave i asked for them so many times I couldn't believe it! I will never be back keep your crappy free oil change. Is it really that hard to sell a Kia? I've never felt more taken advantage of and worried then this dealership. Please for the love of God throw their paper away when you get it they ruined 5 hours of my day not letting me leave. I got out of their without a crappy Kia you can to. RUNN!!!!

Do not go to this dealership. I went to the dealership couple years ago and traded in a car for a 2019 Kia Sorento which I loved but was trading it in for something smaller and I went back to the dealership after having the Sorrento for 4 years I traded in 4 2023 Kia Forte and did not realize the extras that were added on like the extended warranties that I did not need but was told I needed and now I am stuck with this car until I get the balance paid down more and I don't like this car there's nothing wrong with it I like the color I like that it's good on gas but it's too small for me and I regret purchasing it I even went back to them a couple weeks ago to see about trading it in and there was nothing naked really do to accommodate me except tell me that I had to put like $9,000 down to get into a newer car I did see another dealership and showed them my paperwork cuz I was interested in a car at that dealership and they said with the amount that I owe is too high so the only thing I could do is keep the car and pay it down some more which is not what I want to do they told me the other dealership took advantage of me and there's nothing that they can do to help me now I am stuck with this smaller car that I do not want I miss having the Sorrento or even the Sportage would be fine but something that has a little more room. I gave this dealership a one-star review because I had to put at least one in or I would have not given them a reading at all I felt pressured to buy this car I told him that I was not be able to afford it I was paying $400 a month on the Sorrento told him I wanted to stay just about the same if not a little bit more I ended up getting a payment of $6003 which is a $200 difference more and my insurance went up some too I said I felt I was pressured and buying this car I told them I can't do that what can you do this no I can't do it I just felt like I was pressured I really was I even called them on my way home and told him that I can't afford it I got to take it back and they said no

I purchased a K5 had a trade and paid rest cash in full! The car had a sunroof problem they ordered part had to go back week later to fix. I had a year bumper to bumper warranty. As I drove car for one week started hearing the AC/heater had a gurgling sound when I took car back for repair of sunroof I asked them to repair the AC issue. Talk about poor service, I have never dealt with such unprofessional people. They wanted nothing to do with it. They just didn’t care. Why give a warranty? I plan to get rid of this car as I feel that the humming is going to get worse. The sound should not be there. I will not purchase another from them nor will refer anyone to them. They just want the money from you and your on your own if something goes wrong.

Thank you Fred Benson on your hard work helping my mom and I get this nice Hyundai kona it is very nice and I can save money going back and forth to work in comfort

Horrible customer service. Once you've signed the contract, they want nothing more to do with you. Have a simple question about a service contract, but no one can pick up the phone to answer it. On hold for over 45 mins. Called on second line and was put on hold only to be disconnected shortly afterword. Terrible business practice. Do not buy your car here.

I had a terrible experience , they over priced the vehicle I bought . I had to have a tire filled before I could leave. I bought the back a week later to be fixed they patched the tire said all was fine However a week later I had to the car back again . what really made me mad was they tried to sell me the tire for 200 dollars I was furious . they did replace the tire . But I should not have to go through the hassle . I do not recommend this company to anyone. James