Sales department maybe outstanding but that where it stops. Service department is the absolute worst I’ve experienced.

Worst dealership I've ever dealt with. Spoke with William in the service department and verified a console piece that ripped open my daughter hand was covered under warranty. Was very specific since they ripped me off on a non warranty repair before. He stated they only had one of them in stock and put it aside for us until our appointment. When we got there, they said it wasn't covered under warranty. Had them pull the part he sat aside and verified it was the correct one so not a miscommunication, but now they want $500 to replace it. Of course, the service manager was in "all day meetings". You know, the typical con dealers run. I suspect they are lying to people to get them there, then charging for the "warranty" work, then also billing Volvo. Not certain of this, but Volvo really needs to investigate this sham of a business.

I found a car online and with little pressure was able to pick up and purchase. I have had little to no problems with my purchase. Love it!

This is by far the best dealership I have ever worked with. The customer service here is as above and beyond as you can possibly get. My salesperson, Sean T., the Sales Manager, Eric S., and the Finance Director, Will A., were friendly, open, and most importantly (in my opinion), honest with me about the whole process and never once made me feel like any sort of burden. They worked their magic and got me an absolute fantastic deal on the car that I desperately wanted. I have never had anyone, in any way, work so hard to accommodate my situation and make sure I received a deal that I could afford and that I was happy with. Will wasn't even able to start my paperwork until after the dealership had technically closed, but he and Sean stayed until almost 8 PM that night to make sure I was able to take my car home that night! I cannot truly express my gratitude in words, try as I might. This is a one-in-a-million dealership, and it would be well worth your time to start here in your search for a vehicle!

I had a great experience with Rhonda! She made sure I was completely happy with my purchase before & after I signed all the papers. She took excellent care of me.

No unwanted surprises. Service representations truthful. A very comfortable experience. Never made to feel second class because of warranty repairs. Should repairs other than warranty become necessary wouldn't hesitate to return to dealership.