I went in to have our 2026 Kia Sportage serviced with an oil change and a tire rotation. They were very informative regarding the service process and the amount of time it takes. They even offered to clean the outside and vacuum the inside front floor. It was all done in the perfect amount of time. While waiting inside the dealership, there was comfortable seating, beverages & popcorn available for free. What more could a person ask! It was an amazing first experience at Coughlin Kia in Lancaster, Ohio!

We purchased our vehicle in December of 2024 and could not be more pleased with our purchase service department is outstanding thank you,keep up your excellent service.

The service department was thorough and treated me very well. Thank you. I'll be back.

Very good experience with service. I highly recommend Danny who explained everything and was very helpful. I will be using them again for my next service.

From start to finish Aidan at Coughlin made my first car buying experience a breeze. He answered all of my questions prior to coming in and made it seamless all the way through. Nevada also made the money side stress free as well. The rest of the team there was polite, welcoming and made sure to congratulate me. Car buying can be intimidating, and it caused procrastination. I am very happy I went to Coughlin Lancaster for my 2025 KIA K4! I will definitely point anyone in the market to them.

Pedro Garcia did a wonderful job answer my questions and guiding me thru the process of buying my vehicle. He is an excellent representative of the company!